Error in the first access to the WHM panel.

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,228
463
Hello :)

Please ensure you access Web Host Manager with the "root" username and the root password.

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,228
463
Is cPHulk enabled on this system? Is this a second login attempt or are you attempting to login after the initial installation via the command line?

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,228
463
It's not enabled if you did not complete the initial setup wizard in Web Host Manager. Access your server via the command line and check to ensure the root password is still valid.

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,228
463

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,228
463
Are you sure you are accessing cPanel/WHM over an IP address and not over a domain name that resolves to another IP address?

Thank you.