Error installing cPanel Addons Software WHMCS

[mlopez]

Hello,

When trying to install WHM through Home »cPanel »Install cPAddons Site Software I get this error:

Installing “cPanel::Automation::WHMCS” …

Installing cPAddon RPM …
Building version dependent dependencies.
(...)
Loaded plugins: rhnplugin, universal-hooks
This system is receiving updates from CLN.
Resolving Dependencies
--> Running transaction check
---> Package whmcs-cpaddon.noarch 0:7.8.3-3.2 will be installed
---> Package whmcs-cpaddon-php56.noarch 0:7.8.3-3.2 will be installed
--> Processing Dependency: ea-php56-php-ioncube10 for package: whmcs-cpaddon-php56-7.8.3-3.2.noarch
--> Running transaction check
---> Package ea-php56-php-ioncube10.x86_64 1:10.4.5-2.el7.cloudlinux will be installed
--> Processing Conflict: 1:ea-php56-php-ioncube10-10.4.5-2.el7.cloudlinux.x86_64 conflicts ea-php56-php-ioncube
--> Finished Dependency Resolution
Error: ea-php56-php-ioncube10 conflicts with 1:ea-php56-php-ioncube-4.7.5-7.el7.cloudlinux.x86_64
You could try using --skip-broken to work around the problem
You could try running: rpm -Va --nofiles --nodigest
(XID jxggu8) “/usr/bin/yum” reported error code “1” when it ended:
Error: The RPM installation failed.

What am I doing wrong?



Thank you in advance.

 

[HostNoc]

Hello, as you can see that there is a conflict in PHP-ioncube, you can disable ea-php56-php-ioncube10 from easyapache and then try again.

Let us know if this work for you.

 

[cPRex]

It might be a good idea to see if there is a larger CloudLinux issue on the system. If you just run a "yum update" on the machine do you get any package errors there?

 

[mlopez]

It might be a good idea to see if there is a larger CloudLinux issue on the system. If you just run a "yum update" on the machine do you get any package errors there?

Hi cPRex,

No, I get no error after yum update.

Regards

 

[mlopez]

Hello, as you can see that there is a conflict in PHP-ioncube, you can disable ea-php56-php-ioncube10 from easyapache and then try again.

Let us know if this work for you.

Great, @HostNoc!

I removed PHP-Ioncube for php56, then tried the WHMCS installation again and it worked.
Thank you for your help.

Regards

 

[cPRex]

I'm glad you were able to get that working! It might be worth mentioning this to the WHMCS team to see if they could adjust that to handle the issue more gracefully in the future.