Error installing CPANEL! Help

Check your resolvers

Most likely, the server does not have valid resolvers listed in /etc/resolv.conf, and therefore cannot resolve domains it does not host. Try these commands:

Code:

# host google.com
# host cpanel.net
# host rdate.cpanel.net

Do these commands return IP addresses, or do they return error messages?

The /etc/resolv.conf file needs to have working resolvers listed. I recommend asking your service provider or data center what resolvers they recommend. Most service providers offer resolvers for their customers' use. Alternatively, you can use free public resolvers, such as Google's public DNS servers. To use Google's resolvers, edit /etc/resolv.conf and place the following lines at the very top:

Code:

nameserver 8.8.8.8
nameserver 8.8.4.4

Save the changes to the file, and try the host commands I mentioned earlier in this post. If you now get IP addresses, then you have isolated the problem. I do recommend still contacting your data center to find the resolvers that they recommend you use in /etc/resolv.conf.

 

Yes, the error appear due to resolvers in the /etc/resolv.conf file. Either use Google's resolvers stated by "cPanelJared" above OR use OpenDNS resolvers which are as follows