Stefaans

Well-Known Member
Mar 5, 2002
461
4
318
Vancouver, Canada
I have a new RedHat 9 box. During my first attempt at installing CPanel, one of the RPM install routines failed with row on row of errors and 99% CPU usage. Unfortunately I don't know the exact step in the install because too many errors have scrolled past and I couldn't see the preceeding commands.

Managed to kill the process and the installation continued. During the a later step of updating cPanel, everything grinded to a halt.

I got the server rebooted, and took another go at "sh lastest" again. Got a similar RPM error, this time with a different error number.

The error RPM is: "error: rpmdbNextIterator: skipping h# 68 Header V3 DSA signature: BAD, key ID db42a60e"

Right now the install appears stuck again at the "Building Apache" step. :rolleyes:

One last concern is that http://layer1.cpanel.net/ does lists up to RedHat 8.0. while the CPanel.net home page does list compatibility with RedHat 9.

Is RedHat 9 really supported? Should I get my ISP to install RedHat 8.0 or 7.3? :rolleyes:

Your advice is appreciated. ;)

cPanel.net Support Ticket Number:
 

bmcclure

Well-Known Member
Apr 12, 2003
191
0
241
Racine, WI
Yes, it should now be supported... I tried it about a month or 2 ago and it wasn't, but they list it on www.cpanel.net now.

cPanel.net Support Ticket Number:
 

bmcclure

Well-Known Member
Apr 12, 2003
191
0
241
Racine, WI
Building Apache and building Perl takes quite a while, how long did you give it?

cPanel.net Support Ticket Number:
 

bmcclure

Well-Known Member
Apr 12, 2003
191
0
241
Racine, WI
RH 9 support is new (if it is in fact supported), so you may want to put in a ticket with CPanel before you pull your hair out to make sure. I was ready to forget CPanel and move along until I someone here told me 9 wasn't supported ... I installed 8 and it went smooth as can be.

Ask CPanel, and if it's not supported, go with RH 8.

cPanel.net Support Ticket Number:
 

bmcclure

Well-Known Member
Apr 12, 2003
191
0
241
Racine, WI
Let me know what solution you end up getting ... I'd like to test out a RH9 server with CPanel if it's supported...

Thanks!

cPanel.net Support Ticket Number:
 

Stefaans

Well-Known Member
Mar 5, 2002
461
4
318
Vancouver, Canada
Sure, I'll post back here when I know what the exact status is. Likely only in a couple of days.

Right now the server is down after trying to reboot with an fsk. My guess it that there is a simple explanation -- either CPanel doesn't fully support RedHat or I have a hardware problem.

cPanel.net Support Ticket Number:
 

nuclear

Member
Oct 20, 2002
17
0
151
I've been running RH9 and cPanel since the end of May without any major problems.

I did notice the RH9 install was removed from layer1.cpanel.net though...wondering if maybe they rushed out a release for it and then took it down?

cPanel.net Support Ticket Number:
 

Stefaans

Well-Known Member
Mar 5, 2002
461
4
318
Vancouver, Canada
Still struggling. :rolleyes: CPanel staff thinks it could be a harware problem. Now waiting for a response from the data center. The communication process is slow because of different time zones.

cPanel.net Support Ticket Number:
 

Stefaans

Well-Known Member
Mar 5, 2002
461
4
318
Vancouver, Canada
The data center tech manager thinks the server has a bad memory chip. Because we also had some file system errors, they are preparing a brand new box for me right now. :)

The new box will have RedHat 8 because I feel uneasy about CPanel's support for RedHat 9. If it is indeed supported, I would have expected it to be listed at http://layer1.cpanel.net/, but is not. :confused:

In his ticket correspondence, Nick did not mention any RedHat 9 incompatibilies other than that they have seen the RPM database corruption before. Right now, I don't have the time to try RedHat 9 again and fail again...

cPanel.net Support Ticket Number:
 

bmcclure

Well-Known Member
Apr 12, 2003
191
0
241
Racine, WI
RH9 would be nice, but I guess it's just not in the cards right now ...

Kind of like Windows support? *hint hint*

We've got hundreds of NT customers moving to us in the next few months and we really wish we had CPanel on those boxes ... I guess we'll have to go with *gulp* Ensim?

cPanel.net Support Ticket Number: