I dont have a clue about the hosting provider, I inherit this server, I am now trying to put it on the right track.. I just want to have it in the right way.. Could you help me with that?
We don't recommend upgrading servers in place from CentOS 6 to 7 using those details as a large majority of them do fail. The only recommendation we have for this work is to migrate to a different machine where CentOS 7 was installed originally.
It's possible the issue could be resolved on the current system, but version 86 is no longer supported, and is 4 versions behind the latest stable release
It's possible the issue could be resolved on the current system, but version 86 is no longer supported, and is 4 versions behind the latest stable release
I can but I thnk according to cPanel Forums terms, I am not allowed to share any of my Contact or Personal Details. You can Try cPanel Support Access. But still, If you need help with direct server, [email protected]
As he said, You can have a Cloudlinux trial and upgrade CentOS to CloudLinux. Then after trial is expiring, Revert back but to CentOS7 or 8. In that case, You would get upgrade as well
Upgrading to CloudLinux is definitely the easiest option for the situation you have described. While there is an additional fee for that software, it does allow you to do some research and plan the migration.
Ok, I think, in the meantime, I will have to ran those commands in case the server goes down again. At least, until I see the way of doing the upgrade..
Was that when trying to access WHM? If so, do you see any additional details in the /usr/local/cpanel/logs/error_log file?
It just happens, I tried to reload WebMail and failed, reload cPanel and failed, WHM and failed. Thats how I know it goes down.. And that error msg appears.. I could enter with nano to that log if you want..
You could always copy/paste the relevant data from the logs, which should only be a couple of the lines.
If you aren't able to track that down, please open a ticket with our team and we can look into that for you.
If you aren't able to track that down, please open a ticket with our team and we can look into that for you.
cPanel Service has errors.
Contact me Personally at [email protected] and I'll fix it for free if in my Hands. The problem is in cPanel Service I think.It just happened again
/usr/local/cpanel/logs/access_log
/usr/local/cpanel/logs/error_log
These 2 are for cPanel
There should not be any special steps required - if you can't copy and paste from your terminal you could always take a screenshot to provide that information.
But whats the best way to do it? Share the logs with you, or how can i give you access?
If you submit a support ticket to our team we'll be happy to check this for you. You can do that directly through WHM >> Create a Support Ticket