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Error JSON parse failed when edit MX record,

Discussion in 'General Discussion' started by BiItc, Aug 22, 2012.

  1. BiItc

    BiItc Registered

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    Hello every body, I have a question about error "JSON parse failed" when edit MX record for customer. The following is the error message:
    error.PNG
    I hope to receive support from you, thanks you verry much.
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

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    Hello :)

    Please post the full error message from the cPanel error log when you notice this issue. The cPanel error log is located at:

    Code:
    # /usr/local/cpanel/logs/error_log
    It may also be helpful to submit a support ticket if you have root access so we can take a closer look:

    Submit A Ticket

    Thank you.
     
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