Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Error JSON parse failed when edit MX record,

Discussion in 'General Discussion' started by BiItc, Aug 22, 2012.

  1. BiItc

    BiItc Registered

    Joined:
    Aug 22, 2012
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    DataCenter Provider
    Hello every body, I have a question about error "JSON parse failed" when edit MX record for customer. The following is the error message:
    error.PNG
    I hope to receive support from you, thanks you verry much.
     
    #1 BiItc, Aug 22, 2012
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    38,658
    Likes Received:
    1,425
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello :)

    Please post the full error message from the cPanel error log when you notice this issue. The cPanel error log is located at:

    Code:
    # /usr/local/cpanel/logs/error_log
    It may also be helpful to submit a support ticket if you have root access so we can take a closer look:

    Submit A Ticket

    Thank you.
     
    #2 cPanelMichael, Aug 23, 2012
(You must log in or sign up to post here.)
Loading...
Similar Threads - Error JSON parse
  1. gdimi

    SOLVED queueprocd fails with json parse error

    gdimi, Aug 31, 2017, in forum: General Discussion
    Replies:
    3
    Views:
    162
    cPanelMichael
    Sep 1, 2017
  2. ericchen0121

    Can't view/edit JSON file. Syntax and Reference error in editit.html

    ericchen0121, Sep 25, 2017, in forum: General Discussion
    Replies:
    1
    Views:
    75
    cPanelMichael
    Sep 26, 2017
  3. drinky

    Errors generated with AutoSSL - autossl_queue_cpanel.json

    drinky, Apr 10, 2017, in forum: Security
    Replies:
    3
    Views:
    482
    cPanelMichael
    Apr 12, 2017
  4. PCZero

    SOLVED Update Preferences - Error loading the TIERS.json file

    PCZero, Jan 30, 2017, in forum: General Discussion
    Replies:
    2
    Views:
    589
    Infopro
    Jan 31, 2017
  5. Francisco Villa

    JSON Error when trying to add TXT entry

    Francisco Villa, Oct 27, 2015, in forum: Bind / DNS / Nameserver Issues
    Replies:
    1
    Views:
    514
    cPanelMichael
    Oct 30, 2015

Share This Page