Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Error JSON parse failed when edit MX record,

Discussion in 'General Discussion' started by BiItc, Aug 22, 2012.

  1. BiItc

    BiItc Registered

    Joined:
    Aug 22, 2012
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    DataCenter Provider
    Hello every body, I have a question about error "JSON parse failed" when edit MX record for customer. The following is the error message:
    error.PNG
    I hope to receive support from you, thanks you verry much.
     
    #1 BiItc, Aug 22, 2012
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,803
    Likes Received:
    1,898
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello :)

    Please post the full error message from the cPanel error log when you notice this issue. The cPanel error log is located at:

    Code:
    # /usr/local/cpanel/logs/error_log
    It may also be helpful to submit a support ticket if you have root access so we can take a closer look:

    Submit A Ticket

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 cPanelMichael, Aug 23, 2012
(You must log in or sign up to post here.)
Loading...
Similar Threads - Error JSON parse
  1. gdimi

    SOLVED queueprocd fails with json parse error

    gdimi, Aug 31, 2017, in forum: General Discussion
    Replies:
    3
    Views:
    859
    cPanelMichael
    Sep 1, 2017
  2. ericchen0121

    Can't view/edit JSON file. Syntax and Reference error in editit.html

    ericchen0121, Sep 25, 2017, in forum: General Discussion
    Replies:
    1
    Views:
    394
    cPanelMichael
    Sep 26, 2017
  3. drinky

    Errors generated with AutoSSL - autossl_queue_cpanel.json

    drinky, Apr 10, 2017, in forum: Security
    Replies:
    3
    Views:
    904
    cPanelMichael
    Apr 12, 2017
  4. PCZero

    SOLVED Update Preferences - Error loading the TIERS.json file

    PCZero, Jan 30, 2017, in forum: General Discussion
    Replies:
    2
    Views:
    1,065
    Infopro
    Jan 31, 2017
  5. jndawson

    New Thread After update to EA4, permissions error

    jndawson, Oct 19, 2018 at 3:37 PM, in forum: EasyApache
    Replies:
    0
    Views:
    31
    jndawson
    Oct 19, 2018 at 3:37 PM

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice