Error JSON parse failed when edit MX record,

BiItc

Registered
Aug 22, 2012
1
0
1
cPanel Access Level
DataCenter Provider
Hello every body, I have a question about error "JSON parse failed" when edit MX record for customer. The following is the error message:
error.PNG
I hope to receive support from you, thanks you verry much.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,880
2,261
463
Hello :)

Please post the full error message from the cPanel error log when you notice this issue. The cPanel error log is located at:

Code:
# /usr/local/cpanel/logs/error_log
It may also be helpful to submit a support ticket if you have root access so we can take a closer look:

Submit A Ticket

Thank you.