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error message when you click on " Mail Queue Manager"

Discussion in 'E-mail Discussions' started by Paulo Prado, Dec 18, 2015.

  1. Paulo Prado

    Paulo Prado Registered

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    Hi,

    Not all times it appears this error message ( see attached image ) .
    ===========

    What can be the message ?
    No response from subprocess (whostmgr (whostmgr11)): The subprocess ended prematurely because it received the “SEGV” (11) signal. The process dumped a core file

    I appreciate everyone's help
    Paulo
     

    Attached Files:

  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Your access level suggests you only have reseller access to the system. Could you verify if you have root access to the server, and if so, let us know the output to /usr/local/cpanel/logs/error_log when you see the error message in your browser?

    Thank you.
     
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  3. Paulo Prado

    Paulo Prado Registered

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    Hi Michael,

    I have root access , but nothing of this error stopped .

    Still greatly appreciate your help
    Paulo
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    For instance, if you browse to the "Mail Queue Manager" option in Web Host Manager, and you see the error message in your browser, there's no output to /usr/local/cpanel/logs/error_log?

    Thank you.
     
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