Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

error message when you click on " Mail Queue Manager"

Discussion in 'E-mail Discussion' started by Paulo Prado, Dec 18, 2015.

  1. Paulo Prado

    Paulo Prado Member

    Joined:
    Dec 18, 2015
    Messages:
    7
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Brasil - Sao Paulo
    cPanel Access Level:
    Reseller Owner
    Hi,

    Not all times it appears this error message ( see attached image ) .
    ===========

    What can be the message ?
    No response from subprocess (whostmgr (whostmgr11)): The subprocess ended prematurely because it received the “SEGV” (11) signal. The process dumped a core file

    I appreciate everyone's help
    Paulo
     

    Attached Files:

  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    43,711
    Likes Received:
    1,794
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello :)

    Your access level suggests you only have reseller access to the system. Could you verify if you have root access to the server, and if so, let us know the output to /usr/local/cpanel/logs/error_log when you see the error message in your browser?

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    Paulo Prado likes this.
  3. Paulo Prado

    Paulo Prado Member

    Joined:
    Dec 18, 2015
    Messages:
    7
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Brasil - Sao Paulo
    cPanel Access Level:
    Reseller Owner
    Hi Michael,

    I have root access , but nothing of this error stopped .

    Still greatly appreciate your help
    Paulo
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    43,711
    Likes Received:
    1,794
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    For instance, if you browse to the "Mail Queue Manager" option in Web Host Manager, and you see the error message in your browser, there's no output to /usr/local/cpanel/logs/error_log?

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice