Error message while Creating New Email Account

Operating System & Version
Windows 10
cPanel & WHM Version
cPanel 86.0.29

praveenkota27

Registered
Oct 18, 2020
3
0
1
Hyderabad,India
cPanel Access Level
Root Administrator
Hi @cPanelLauren
Thanks for the quick replay
Sure
In Email Accounts
1. click on the Create button.
2. Selected the domain.
3. entered the username.
4. entered a password.
5. assign storage space.
6. selected the option "Do Not Automatically Create Folders".
7. check the send welcome message with instructions.
8. Click on the Create button.
then it showed an error for that user after 3 -4 users it stopped showing that error and creating successfully then after the 10th or 11th users the same error.
But anyway I have created the user's email id's

I don't understand the problem.
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,304
1,252
313
Houston
I couldn't replicate this on my own test server yesterday and I believe that in order to be able to identify the issue we'd need to be able to see the configuration of the server. with that being said can you please open a ticket using the link in my signature? Once open please reply with the Ticket ID here so that we can update this thread with the resolution once the ticket is resolved.


Thanks!