Error on counter "Counter datafile "/var/cpanel/Counters/userid.dat" must be created

Hi all,

For some reason with the upgrade my visitor counter is getting this message:

Counter datafile "/var/cpanel/Counters/userid.dat" must be created in cPanel first!

I checked the documentation but no avail. I search the forum and I didn't find any answer.

If anybody can help or give me some direction is greatly appreciated.

thanks,
jj

 

Hi Alex,

When you said "You need to create this file again, just put the visitor counter."

You mean to put the visitor counter html command on my index.html ?

thanks,
jj

 

Hi Alex,

I'm kinda new and I hate to bother you but is it possible to give me the steps by steps. you can email it



thanks,
jj

 

I fixed my problem... I will post my resolution later today..

thanks!
:D