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Error on create a package

Discussion in 'General Discussion' started by becher, Apr 3, 2009.

  1. becher

    becher Registered

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    Hi there, please help me!

    first, sorry for my bad english.

    I'm having problems trying to create new packages. When I click "add", or get the message: "an error occurred while processing this directive" or simply do not get any message. He does not create the package.

    What can happen?
     
  2. Zishan

    Zishan Well-Known Member

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    Do you have root access on the server? If yes , I would suggest checking cPanel error log while creating the package to see any useful information there. You can also try a forceful cPanel upgrade. If you don't have root access and you have a Reseller account, you should contact your hosting provider.
     
  3. becher

    becher Registered

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    Hi,


    I have root access to the server, I tried both and check the logs on the forced reinstall cpanel. Not solved ... :(
     
  4. Kailash1

    Kailash1 Well-Known Member

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    Never faced such problem, but if it is managed server, you can ask your service provider or you can submit a ticket at cPanel.

    Kailash
     
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