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Error on create new account

Discussion in 'General Discussion' started by calamus, Oct 3, 2011.

  1. calamus

    calamus Member

    Sep 30, 2011
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    I have create 16 account on my WHM server. All works fine.
    Now I create the 17th account, the IP is MISSING end the QUOTA is UNLIMITED.
    If I try access to the cPanel the I get a BLANK page. The other account have cPanel works fine.

    If I try to add another account, same issue, MISSING IP, UNLIMITED QUOTA and BLANK cPanel page.

    Kind regards
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Apr 11, 2011
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    Hello :)

    Is this a Virtuozzo VPS server? If so, I suggest checking the home directory for the account you created:


    Look to see if the directory is empty, and owned by the "root" username. If that is the case, it's likely this VPS machine has hit it's "quotaugidlimit" limit. This limit is set from the VPS hardware node, so you will need to contact your VPS hosting provider for assistance, or increase the limit if you have access to the node.

    Thank you.
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