Oct 5, 2014
Beirut, Lebanon, Lebanon
cPanel Access Level
Root Administrator
I open a page on my site and I have this error:
Fatal error: The file /home/arabwindow/public_html/themes/seepress-sparkle/version.php was encoded by the ionCube Encoder for PHP 5.3 and cannot run under PHP 7.1 or later. Please ask the provider of the script to provide a version encoded with the ionCube Encoder for PHP 7.1. in Unknown on line 0

when I open SSH and use php -v
I see this:
[[email protected] ~]# php -v
PHP 7.4.13 (cli) (built: Dec 9 2020 03:03:06) ( NTS )
Copyright (c) The PHP Group
Zend Engine v3.4.0, Copyright (c) Zend Technologies
with the ionCube PHP Loader + ionCube24 v10.4.5, Copyright (c) 2002-2020, by ionCube Ltd.
with Zend OPcache v7.4.13, Copyright (c), by Zend Technologies

so, how ionCube Encoder installed in the server and I see this erorr
how can I fix it
thank you
Last edited by a moderator:


Jurassic Moderator
Staff member
Oct 19, 2014
cPanel Access Level
Root Administrator
It sounds like different areas of the site may have different PHP requirements. While that isn't an issue with the server, you'd need to work with the designer of the site to ensure everything will work well under one PHP version. If you did install PHP 7.1 with all the necessary modules I would expect that to resolve the IonCube issue, but it could cause other problems if things specifically need version 7.2 to work properly.