Error: PID 28755: The cPanel Server operation timed out at cpsrvd.pl line 641.

myworld · Jan 11, 2021

I am trying to restore files thought file and directory restoration but everytime i try, it get timeout error on cprsvd.pl line 641. Someof my sql database tables are disappered suddenly and i want to restore the previous back up.

can anyone help?

cPRex · Jan 11, 2021

Hey there! I'm sorry to hear about this issue with the restoration tool. If you check /usr/local/cpanel/logs/error_log does that show any additional information that could be related to that process?

myworld · Jan 11, 2021

This is what i can see, but, i can't understand! Awaiting help!

==> cpsrvd 11.92.0.7 started
==> cpsrvd: loading security policy....Done
==> cpsrvd: Setting up SSL support ... Done
==> cpsrvd: transferred port bindings: 10,11,12,3,4,5,6,7,8,9
==> cpsrvd: bound to ports
[2021-01-11 13:11:50 -0600] info [cpsrvd] version 11.92.0.7 online
==> cpsrvd 11.92.0.7 started
==> cpsrvd: loading security policy....Done
==> cpsrvd: Setting up SSL support ... Done
==> cpsrvd: transferred port bindings: 10,11,12,3,4,5,6,7,8,9
==> cpsrvd: bound to ports
[2021-01-11 13:18:40 -0600] info [cpsrvd] version 11.92.0.7 online
==> cpsrvd 11.92.0.7 started
==> cpsrvd: loading security policy....Done
==> cpsrvd: Setting up SSL support ... Done
==> cpsrvd: transferred port bindings: 10,11,12,3,4,5,6,7,8,9
==> cpsrvd: bound to ports
[2021-01-11 13:22:09 -0600] info [cpsrvd] version 11.92.0.7 online
==> cpsrvd 11.92.0.7 started
==> cpsrvd: loading security policy....Done
==> cpsrvd: Setting up SSL support ... Done
==> cpsrvd: transferred port bindings: 10,11,12,3,4,5,6,7,8,9
==> cpsrvd: bound to ports
[2021-01-11 13:36:51 -0600] info [cpsrvd] version 11.92.0.7 online
==> cpsrvd 11.92.0.7 started
==> cpsrvd: loading security policy....Done
==> cpsrvd: Setting up SSL support ... Done
==> cpsrvd: transferred port bindings: 10,11,12,3,4,5,6,7,8,9
==> cpsrvd: bound to ports
[2021-01-11 13:44:24 -0600] info [cpsrvd] version 11.92.0.7 online
[2021-01-11 13:44:24 -0600] warn [cpsrvd] lookup_mail_user() failed: This system does not have a domain named “207.244.242.186”. at /usr/local/cpanel/Cpanel/Server.pm line 2383, <GEN0> line 2.
Cpanel::Server::__ANON__(__CPANEL_HIDDEN__...) called at /usr/local/cpanel/Cpanel/Server/Dovecot.pm line 203
Cpanel::Server::Dovecot::_handle_dovecot_userdb(Cpanel::Server::Dovecot=HASH(0x3339c00), "shared", "dovecot_userdb", "pop3", "test\@207.244.242.186") called at /usr/local/cpanel/Cpanel/Server/Dovecot.pm line 150
Cpanel::Server::Dovecot::_dovecot_request_handler(Cpanel::Server::Dovecot=HASH(0x3339c00), "Lshared/dovecot_userdb-pop3/test\@207.244.242.186") called at /usr/local/cpanel/Cpanel/Server/Dovecot.pm line 90
eval {...} called at /usr/local/cpanel/Cpanel/Server/Dovecot.pm line 75
Cpanel::Server::Dovecot::handle_cpdoveauthd_request(Cpanel::Server::Dovecot=HASH(0x3339c00)) called at /usr/local/cpanel/Cpanel/Server.pm line 2390
Cpanel::Server::handle_cpdoveauthd_connection(Cpanel::Server=HASH(0x30acce8)) called at cpsrvd.pl line 1832
cpanel::cpsrvd::_handle_unix_socket_connection("handle_cpdoveauthd_connection") called at cpsrvd.pl line 1015
cpanel::cpsrvd::script() called at cpsrvd.pl line 432
==> cpsrvd 11.92.0.7 started
==> cpsrvd: loading security policy....Done
==> cpsrvd: Setting up SSL support ... Done
==> cpsrvd: transferred port bindings: 10,11,12,3,4,5,6,7,8,9
==> cpsrvd: bound to ports
[2021-01-11 13:46:57 -0600] info [cpsrvd] version 11.92.0.7 online
==> cpsrvd 11.92.0.7 started
==> cpsrvd: loading security policy....Done
==> cpsrvd: Setting up SSL support ... Done
==> cpsrvd: transferred port bindings: 10,11,12,3,4,5,6,7,8,9
==> cpsrvd: bound to ports
[2021-01-11 14:11:15 -0600] info [cpsrvd] version 11.92.0.7 online
==> cpsrvd 11.92.0.7 started
==> cpsrvd: loading security policy....Done
==> cpsrvd: Setting up SSL support ... Done
==> cpsrvd: transferred port bindings: 10,11,12,3,4,5,6,7,8,9
==> cpsrvd: bound to ports
[2021-01-11 14:17:18 -0600] info [cpsrvd] version 11.92.0.7 online
==> cpsrvd 11.92.0.7 started
==> cpsrvd: loading security policy....Done
==> cpsrvd: Setting up SSL support ... Done
==> cpsrvd: transferred port bindings: 10,11,12,3,4,5,6,7,8,9
==> cpsrvd: bound to ports
[2021-01-11 14:22:27 -0600] info [cpsrvd] version 11.92.0.7 online
==> cpsrvd 11.92.0.7 started
==> cpsrvd: loading security policy....Done
==> cpsrvd: Setting up SSL support ... Done
==> cpsrvd: transferred port bindings: 10,11,12,3,4,5,6,7,8,9
==> cpsrvd: bound to ports
[2021-01-11 14:26:35 -0600] info [cpsrvd] version 11.92.0.7 online
[2021-01-11 14:44:28 -0600] warn [cpsrvd] lookup_mail_user() failed: This system does not have a domain named “207.244.242.186”. at /usr/local/cpanel/Cpanel/Server.pm line 2383, <GEN42> line 2.
Cpanel::Server::__ANON__(__CPANEL_HIDDEN__...) called at /usr/local/cpanel/Cpanel/Server/Dovecot.pm line 203
Cpanel::Server::Dovecot::_handle_dovecot_userdb(Cpanel::Server::Dovecot=HASH(0x21099d8), "shared", "dovecot_userdb", "pop3", "test\@207.244.242.186") called at /usr/local/cpanel/Cpanel/Server/Dovecot.pm line 150
Cpanel::Server::Dovecot::_dovecot_request_handler(Cpanel::Server::Dovecot=HASH(0x21099d8), "Lshared/dovecot_userdb-pop3/test\@207.244.242.186") called at /usr/local/cpanel/Cpanel/Server/Dovecot.pm line 90
eval {...} called at /usr/local/cpanel/Cpanel/Server/Dovecot.pm line 75
Cpanel::Server::Dovecot::handle_cpdoveauthd_request(Cpanel::Server::Dovecot=HASH(0x21099d8)) called at /usr/local/cpanel/Cpanel/Server.pm line 2390
Cpanel::Server::handle_cpdoveauthd_connection(Cpanel::Server=HASH(0x1e7ad88)) called at cpsrvd.pl line 1832
cpanel::cpsrvd::_handle_unix_socket_connection("handle_cpdoveauthd_connection") called at cpsrvd.pl line 1092
cpanel::cpsrvd::script() called at cpsrvd.pl line 432
==> cpsrvd 11.92.0.7 started
==> cpsrvd: loading security policy....Done
==> cpsrvd: Setting up SSL support ... Done
==> cpsrvd: transferred port bindings: 10,11,12,3,4,5,6,7,8,9
==> cpsrvd: bound to ports
[2021-01-11 14:51:52 -0600] info [cpsrvd] version 11.92.0.7 online
[2021-01-11 15:13:32 -0600] info [whostmgrd] Successfully verified signature for cpanel (key types: release).
[2021-01-11 15:24:27 -0600] warn [whostmgr10] Failed to fetch cPStore products list: Cpanel::Exception::Market::Disabled/(XID amh56u) “cPanel Store” indicated that the Market has been disabled by the license holder.
at /usr/local/cpanel/Cpanel/Exception/External.pm line 106.
Cpanel::Exception::External::create("Market::Disabled", HASH(0x1e9fdc0)) called at /usr/local/cpanel/Cpanel/Market/Provider/cPStore/ProductsCache.pm line 94
Cpanel::Market::Provider::cPStore::ProductsCache::__ANON__(Cpanel::Exception::cPStoreError=HASH(0xda0210)) called at /usr/local/cpanel/3rdparty/perl/530/lib/perl5/cpanel_lib/Try/Tiny.pm line 118
Try::Tiny::try(CODE(0x207ca10), Try::Tiny::Catch=REF(0x1f2c318)) called at /usr/local/cpanel/Cpanel/Market/Provider/cPStore/ProductsCache.pm line 96
Cpanel::Market::Provider::cPStore::ProductsCache::_LOAD_FRESH("Cpanel::Market::Provider::cPStore::ProductsCache") called at /usr/local/cpanel/Cpanel/CacheFile.pm line 242
Cpanel::CacheFile::load("Cpanel::Market::Provider::cPStore::ProductsCache") called at /usr/local/cpanel/Cpanel/Market/Provider/cPStore/ProductsCache.pm line 139
Cpanel::Market::Provider::cPStore::ProductsCache::load_with_short_name("Cpanel::Market::Provider::cPStore::ProductsCache") called at /usr/local/cpanel/Cpanel/Market/Provider/cPStore/ProductsCache.pm line 104
Cpanel::Market::Provider::cPStore::ProductsCache::load("Cpanel::Market::Provider::cPStore::ProductsCache") called at /usr/local/cpanel/Cpanel/Market/Provider/cPStore.pm line 180
Cpanel::Market::Provider::cPStore::_get_products_list_for_validation() called at /usr/local/cpanel/Cpanel/Market/Provider/cPStore.pm line 167
Cpanel::Market::Provider::cPStore::get_products_list() called at /usr/local/cpanel/Cpanel/Config/ConfigObj/Driver/Market/META.pm line 117
Cpanel::Config::ConfigObj::Driver::Market::META::__ANON__() called at /usr/local/cpanel/3rdparty/perl/530/lib/perl5/cpanel_lib/Try/Tiny.pm line 97
eval {...} called at /usr/local/cpanel/3rdparty/perl/530/lib/perl5/cpanel_lib/Try/Tiny.pm line 88
Try::Tiny::try(CODE(0x207c1a0), Try::Tiny::Catch=REF(0x1981b58)) called at /usr/local/cpanel/Cpanel/Config/ConfigObj/Driver/Market/META.pm line 122
Cpanel::Config::ConfigObj::Driver::Market::META::can_be_enabled() called at /usr/local/cpanel/Cpanel/Config/ConfigObj/Driver/Market/META.pm line 146
Cpanel::Config::ConfigObj::Driver::Market::META::auto_enable("Cpanel::Config::ConfigObj::Driver::Market::META") called at /usr/local/cpanel/Cpanel/Config/ConfigObj.pm line 106
Cpanel::Config::ConfigObj::_unload_if_auto_enabled("Cpanel::Config::ConfigObj::Driver::Market", "Cpanel::Config::ConfigObj::Driver::Market::META") called at /usr/local/cpanel/Cpanel/Config/ConfigObj.pm line 160
Cpanel::Config::ConfigObj::get_available_drivers(undef, 0, 0) called at /usr/local/cpanel/Cpanel/Config/ConfigObj.pm line 563
Cpanel::Config::ConfigObj::_get_drivers(Cpanel::FeatureShowcase=HASH(0x196c1c8)) called at /usr/local/cpanel/Cpanel/Config/ConfigObj/Filter/FilterList.pm line 108
Cpanel::Config::ConfigObj::Filter::FilterList::init_drivers(Cpanel::Config::ConfigObj::Filter::FilterList=HASH(0x196c948)) called at /usr/local/cpanel/Cpanel/Config/ConfigObj/Filter/FilterList.pm line 95
Cpanel::Config::ConfigObj::Filter::FilterList::set_configObj(Cpanel::Config::ConfigObj::Filter::FilterList=HASH(0x196c948), Cpanel::FeatureShowcase=HASH(0x196c1c8)) called at /usr/local/cpanel/Cpanel/Config/ConfigObj/Filter/FilterList.pm line 32
Cpanel::Config::ConfigObj::Filter::FilterList::new("Cpanel::Config::ConfigObj::Filter::FilterList", Cpanel::FeatureShowcase=HASH(0x196c1c8)) called at /usr/local/cpanel/Cpanel/FeatureShowcase.pm line 361
Cpanel::FeatureShowcase::_default_filter_list(Cpanel::FeatureShowcase=HASH(0x196c1c8)) called at /usr/local/cpanel/Cpanel/FeatureShowcase.pm line 94
Cpanel::FeatureShowcase::refine_driver_list_to_showcased(Cpanel::FeatureShowcase=HASH(0x196c1c8)) called at /usr/local/cpanel/Cpanel/FeatureShowcase.pm line 85
Cpanel::FeatureShowcase::new("Cpanel::FeatureShowcase", HASH(0x196c750)) called at whostmgr/bin/whostmgr10.pl line 311
main::redirect_to_display_showcased_features("scripts3/feature_showcase") called at whostmgr/bin/whostmgr10.pl line 385
main::roothtml(__CPANEL_HIDDEN__) called at /usr/local/cpanel/Whostmgr/Dispatch.pm line 274
Whostmgr::Dispatch::_do_call(__CPANEL_HIDDEN__, HASH(0x196c4e0), HASH(0x1949520)) called at /usr/local/cpanel/Whostmgr/Dispatch.pm line 172
Whostmgr::Dispatch::dispatch(__CPANEL_HIDDEN__, 1, ARRAY(0x195cb18)) called at whostmgr/bin/whostmgr10.pl line 242
at /usr/local/cpanel/Cpanel/Config/ConfigObj/Driver/Market/META.pm line 121.
Cpanel::Config::ConfigObj::Driver::Market::META::__ANON__(Cpanel::Exception::Market::Disabled=HASH(0x246d888)) called at /usr/local/cpanel/3rdparty/perl/530/lib/perl5/cpanel_lib/Try/Tiny.pm line 118
Try::Tiny::try(CODE(0x207c1a0), Try::Tiny::Catch=REF(0x1981b58)) called at /usr/local/cpanel/Cpanel/Config/ConfigObj/Driver/Market/META.pm line 122
Cpanel::Config::ConfigObj::Driver::Market::META::can_be_enabled() called at /usr/local/cpanel/Cpanel/Config/ConfigObj/Driver/Market/META.pm line 146
Cpanel::Config::ConfigObj::Driver::Market::META::auto_enable("Cpanel::Config::ConfigObj::Driver::Market::META") called at /usr/local/cpanel/Cpanel/Config/ConfigObj.pm line 106
Cpanel::Config::ConfigObj::_unload_if_auto_enabled("Cpanel::Config::ConfigObj::Driver::Market", "Cpanel::Config::ConfigObj::Driver::Market::META") called at /usr/local/cpanel/Cpanel/Config/ConfigObj.pm line 160
Cpanel::Config::ConfigObj::get_available_drivers(undef, 0, 0) called at /usr/local/cpanel/Cpanel/Config/ConfigObj.pm line 563
Cpanel::Config::ConfigObj::_get_drivers(Cpanel::FeatureShowcase=HASH(0x196c1c8)) called at /usr/local/cpanel/Cpanel/Config/ConfigObj/Filter/FilterList.pm line 108
Cpanel::Config::ConfigObj::Filter::FilterList::init_drivers(Cpanel::Config::ConfigObj::Filter::FilterList=HASH(0x196c948)) called at /usr/local/cpanel/Cpanel/Config/ConfigObj/Filter/FilterList.pm line 95
Cpanel::Config::ConfigObj::Filter::FilterList::set_configObj(Cpanel::Config::ConfigObj::Filter::FilterList=HASH(0x196c948), Cpanel::FeatureShowcase=HASH(0x196c1c8)) called at /usr/local/cpanel/Cpanel/Config/ConfigObj/Filter/FilterList.pm line 32
Cpanel::Config::ConfigObj::Filter::FilterList::new("Cpanel::Config::ConfigObj::Filter::FilterList", Cpanel::FeatureShowcase=HASH(0x196c1c8)) called at /usr/local/cpanel/Cpanel/FeatureShowcase.pm line 361
Cpanel::FeatureShowcase::_default_filter_list(Cpanel::FeatureShowcase=HASH(0x196c1c8)) called at /usr/local/cpanel/Cpanel/FeatureShowcase.pm line 94
Cpanel::FeatureShowcase::refine_driver_list_to_showcased(Cpanel::FeatureShowcase=HASH(0x196c1c8)) called at /usr/local/cpanel/Cpanel/FeatureShowcase.pm line 85
Cpanel::FeatureShowcase::new("Cpanel::FeatureShowcase", HASH(0x196c750)) called at whostmgr/bin/whostmgr10.pl line 311
main::redirect_to_display_showcased_features("scripts3/feature_showcase") called at whostmgr/bin/whostmgr10.pl line 385
main::roothtml(__CPANEL_HIDDEN__) called at /usr/local/cpanel/Whostmgr/Dispatch.pm line 274
Whostmgr::Dispatch::_do_call(__CPANEL_HIDDEN__, HASH(0x196c4e0), HASH(0x1949520)) called at /usr/local/cpanel/Whostmgr/Dispatch.pm line 172
Whostmgr::Dispatch::dispatch(__CPANEL_HIDDEN__, 1, ARRAY(0x195cb18)) called at whostmgr/bin/whostmgr10.pl line 242
[2021-01-11 15:24:28 -0600] warn [whostmgr10] Failed to fetch cPStore products list: Cpanel::Exception::Market::Disabled/(XID jhkb6u) “cPanel Store” indicated that the Market has been disabled by the license holder.
at /usr/local/cpanel/Cpanel/Exception/External.pm line 106.
Cpanel::Exception::External::create("Market::Disabled", HASH(0x19e7b20)) called at /usr/local/cpanel/Cpanel/Market/Provider/cPStore/ProductsCache.pm line 94
Cpanel::Market::Provider::cPStore::ProductsCache::__ANON__(Cpanel::Exception::cPStoreError=HASH(0x2d56118)) called at /usr/local/cpanel/3rdparty/perl/530/lib/perl5/cpanel_lib/Try/Tiny.pm line 118
Try::Tiny::try(CODE(0xd9da08), Try::Tiny::Catch=REF(0x19e7bf8)) called at /usr/local/cpanel/Cpanel/Market/Provider/cPStore/ProductsCache.pm line 96
Cpanel::Market::Provider::cPStore::ProductsCache::_LOAD_FRESH("Cpanel::Market::Provider::cPStore::ProductsCache") called at /usr/local/cpanel/Cpanel/CacheFile.pm line 242
Cpanel::CacheFile::load("Cpanel::Market::Provider::cPStore::ProductsCache") called at /usr/local/cpanel/Cpanel/Market/Provider/cPStore/ProductsCache.pm line 139
Cpanel::Market::Provider::cPStore::ProductsCache::load_with_short_name("Cpanel::Market::Provider::cPStore::ProductsCache") called at /usr/local/cpanel/Cpanel/Market/Provider/cPStore/ProductsCache.pm line 104
Cpanel::Market::Provider::cPStore::ProductsCache::load("Cpanel::Market::Provider::cPStore::ProductsCache") called at /usr/local/cpanel/Cpanel/Market/Provider/cPStore.pm line 180
Cpanel::Market::Provider::cPStore::_get_products_list_for_validation() called at /usr/local/cpanel/Cpanel/Market/Provider/cPStore.pm line 167
Cpanel::Market::Provider::cPStore::get_products_list() called at /usr/local/cpanel/Cpanel/Config/ConfigObj/Driver/Market/META.pm line 117
Cpanel::Config::ConfigObj::Driver::Market::META::__ANON__() called at /usr/local/cpanel/3rdparty/perl/530/lib/perl5/cpanel_lib/Try/Tiny.pm line 97
eval {...} called at /usr/local/cpanel/3rdparty/perl/530/lib/perl5/cpanel_lib/Try/Tiny.pm line 88
Try::Tiny::try(CODE(0x2c6f858), Try::Tiny::Catch=REF(0x278da10)) called at /usr/local/cpanel/Cpanel/Config/ConfigObj/Driver/Market/META.pm line 122
Cpanel::Config::ConfigObj::Driver::Market::META::can_be_enabled() called at /usr/local/cpanel/Cpanel/Config/ConfigObj/Driver/Market/META.pm line 131
Cpanel::Config::ConfigObj::Driver::Market::META::showcase() called at /usr/local/cpanel/Cpanel/Config/ConfigObj/Interface/Meta.pm line 106
eval {...} called at /usr/local/cpanel/Cpanel/Config/ConfigObj/Interface/Meta.pm line 104
Cpanel::Config::ConfigObj::Interface::Meta::load_driver_meta_content(Cpanel::Config::ConfigObj::Interface::Meta=HASH(0x27cc8b0), Cpanel::Config::ConfigObj::Driver::Market=HASH(0x271c280)) called at /usr/local/cpanel/Cpanel/Config/ConfigObj/Interface/Meta.pm line 54
Cpanel::Config::ConfigObj::Interface::Meta::set_meta_content_from_driver(Cpanel::Config::ConfigObj::Interface::Meta=HASH(0x27cc8b0), Cpanel::Config::ConfigObj::Driver::Market=HASH(0x271c280)) called at /usr/local/cpanel/Cpanel/Config/ConfigObj/Interface/Config/v1.pm line174
Cpanel::Config::ConfigObj::Interface::Config::v1::meta(Cpanel::Config::ConfigObj::Driver::Market=HASH(0x271c280)) called at /usr/local/cpanel/Cpanel/FeatureShowcase.pm line 383
Cpanel::FeatureShowcase::_filter_is_showcased(Cpanel::Config::ConfigObj::Filter::FilterList=HASH(0x196c948), undef) called at /usr/local/cpanel/Cpanel/Config/ConfigObj/Filter.pm line 92
eval {...} called at /usr/local/cpanel/Cpanel/Config/ConfigObj/Filter.pm line 94
Cpanel::Config::ConfigObj::Filter::filter(Cpanel::Config::ConfigObj::Filter=HASH(0x196cb58), "is_showcased", undef, Cpanel::Config::ConfigObj::Filter::FilterList=HASH(0x196c948)) called at /usr/local/cpanel/Cpanel/FeatureShowcase.pm line 364
Cpanel::FeatureShowcase::_default_filter_list(Cpanel::FeatureShowcase=HASH(0x196c1c8)) called at /usr/local/cpanel/Cpanel/FeatureShowcase.pm line 94
Cpanel::FeatureShowcase::refine_driver_list_to_showcased(Cpanel::FeatureShowcase=HASH(0x196c1c8)) called at /usr/local/cpanel/Cpanel/FeatureShowcase.pm line 85
Cpanel::FeatureShowcase::new("Cpanel::FeatureShowcase", HASH(0x196c750)) called at whostmgr/bin/whostmgr10.pl line 311
main::redirect_to_display_showcased_features("scripts3/feature_showcase") called at whostmgr/bin/whostmgr10.pl line 385
main::roothtml(__CPANEL_HIDDEN__) called at /usr/local/cpanel/Whostmgr/Dispatch.pm line 274
Whostmgr::Dispatch::_do_call(__CPANEL_HIDDEN__, HASH(0x196c4e0), HASH(0x1949520)) called at /usr/local/cpanel/Whostmgr/Dispatch.pm line 172
Whostmgr::Dispatch::dispatch(__CPANEL_HIDDEN__, 1, ARRAY(0x195cb18)) called at whostmgr/bin/whostmgr10.pl line 242
at /usr/local/cpanel/Cpanel/Config/ConfigObj/Driver/Market/META.pm line 121.
Cpanel::Config::ConfigObj::Driver::Market::META::__ANON__(Cpanel::Exception::Market::Disabled=HASH(0x2c79410)) called at /usr/local/cpanel/3rdparty/perl/530/lib/perl5/cpanel_lib/Try/Tiny.pm line 118
Try::Tiny::try(CODE(0x2c6f858), Try::Tiny::Catch=REF(0x278da10)) called at /usr/local/cpanel/Cpanel/Config/ConfigObj/Driver/Market/META.pm line 122
Cpanel::Config::ConfigObj::Driver::Market::META::can_be_enabled() called at /usr/local/cpanel/Cpanel/Config/ConfigObj/Driver/Market/META.pm line 131
Cpanel::Config::ConfigObj::Driver::Market::META::showcase() called at /usr/local/cpanel/Cpanel/Config/ConfigObj/Interface/Meta.pm line 106
eval {...} called at /usr/local/cpanel/Cpanel/Config/ConfigObj/Interface/Meta.pm line 104
Cpanel::Config::ConfigObj::Interface::Meta::load_driver_meta_content(Cpanel::Config::ConfigObj::Interface::Meta=HASH(0x27cc8b0), Cpanel::Config::ConfigObj::Driver::Market=HASH(0x271c280)) called at /usr/local/cpanel/Cpanel/Config/ConfigObj/Interface/Meta.pm line 54
Cpanel::Config::ConfigObj::Interface::Meta::set_meta_content_from_driver(Cpanel::Config::ConfigObj::Interface::Meta=HASH(0x27cc8b0), Cpanel::Config::ConfigObj::Driver::Market=HASH(0x271c280)) called at /usr/local/cpanel/Cpanel/Config/ConfigObj/Interface/Config/v1.pm line174
Cpanel::Config::ConfigObj::Interface::Config::v1::meta(Cpanel::Config::ConfigObj::Driver::Market=HASH(0x271c280)) called at /usr/local/cpanel/Cpanel/FeatureShowcase.pm line 383
Cpanel::FeatureShowcase::_filter_is_showcased(Cpanel::Config::ConfigObj::Filter::FilterList=HASH(0x196c948), undef) called at /usr/local/cpanel/Cpanel/Config/ConfigObj/Filter.pm line 92
eval {...} called at /usr/local/cpanel/Cpanel/Config/ConfigObj/Filter.pm line 94
Cpanel::Config::ConfigObj::Filter::filter(Cpanel::Config::ConfigObj::Filter=HASH(0x196cb58), "is_showcased", undef, Cpanel::Config::ConfigObj::Filter::FilterList=HASH(0x196c948)) called at /usr/local/cpanel/Cpanel/FeatureShowcase.pm line 364
Cpanel::FeatureShowcase::_default_filter_list(Cpanel::FeatureShowcase=HASH(0x196c1c8)) called at /usr/local/cpanel/Cpanel/FeatureShowcase.pm line 94
Cpanel::FeatureShowcase::refine_driver_list_to_showcased(Cpanel::FeatureShowcase=HASH(0x196c1c8)) called at /usr/local/cpanel/Cpanel/FeatureShowcase.pm line 85
Cpanel::FeatureShowcase::new("Cpanel::FeatureShowcase", HASH(0x196c750)) called at whostmgr/bin/whostmgr10.pl line 311
main::redirect_to_display_showcased_features("scripts3/feature_showcase") called at whostmgr/bin/whostmgr10.pl line 385
main::roothtml(__CPANEL_HIDDEN__) called at /usr/local/cpanel/Whostmgr/Dispatch.pm line 274
Whostmgr::Dispatch::_do_call(__CPANEL_HIDDEN__, HASH(0x196c4e0), HASH(0x1949520)) called at /usr/local/cpanel/Whostmgr/Dispatch.pm line 172
Whostmgr::Dispatch::dispatch(__CPANEL_HIDDEN__, 1, ARRAY(0x195cb18)) called at whostmgr/bin/whostmgr10.pl line 242
[2021-01-11 15:24:29 -0600] info [whostmgrd] Successfully verified signature for cpanel (key types: release).

cPRex · Jan 11, 2021

Thanks for those details. I don't think any of that is related to the error you're seeing, so you may want to submit a ticket to our team so we can check the system directly on our end.

myworld · Jan 11, 2021

ok, thanks for the quick help

cPRex · Jan 12, 2021

Sure thing! If you do submit a ticket to our team you can post the number here and I can follow along and make sure this post gets updated.

precise-itc · Jan 22, 2021

I have the issue. We're using 92.0.9 on Centos 7.9 - 64bit. Here is the cpanel error log. Please help. Thanks.

Cpanel::Exception::NetSSLeay/(XID zaanrr) Net::SSLeay::ssl_write_all(<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01//EN" "http://www.w3.org/TR/html4/strict.dtd">\x{0a}<html>\x{0a}<head
>\x{0a}<title>500 Internal Server Error</title>\x{0a}<style type="text/css">\x{0a}.errortype {\x{0a} font-family:verdana,arial,helvetica,clean,sans-serif;\x{0a} font-size:x-lar
ge;\x{0a} font-weight:bold;\x{0a}}\x{0a}.errormessage {\x{0a} font-family:verdana,arial,helvetica,clean,sans-serif;\x{0a} font-size:large;\x{0a} whitespace:pre;\x{0a}
margin-left:20px;\x{0a}}\x{0a}p.errormessage { color:#ff0000; }\x{0a}.serverinfo {\x{0a} font-family:verdana,arial,helvetica,clean,sans-serif;\x{0a} font-size:medium;\x{0a}}\x{
0a}</style>\x{0a}</head>\x{0a}<body>\x{0a}<h1 class="errortype">Internal Server Error</h1>\x{0a}<p class="errormessage">500<pre>Error ID 36473fcdfb099</pre></p>\x{0a}<hr>\x{0a}<addre
ss class="serverinfo">cpsrvd Server at 167.114.192.14</address>\x{0a}</body>\x{0a}</html>\x{0a}) produced an operating system error (EPIPE, Broken pipe) and 1 [asis,OpenSSL] [numerat
e,_6,error,errors]: ARRAY(0x1dc7ca0)
at /usr/local/cpanel/Cpanel/Server/Connection/SSL.pm line 64.
Cpanel::Server::Connection::SSL::write_buffer(Cpanel::Server::Connection::SSL=HASH(0x1ce3b88), "<!DOCTYPE HTML PUBLIC \"-//W3C//DTD HTML 4.01//EN\" \"http://www"...) called a
t /usr/local/cpanel/Cpanel/Server.pm line 1682
Cpanel::Server::write_buffer(Cpanel::Server=HASH(0x1987930), "<!DOCTYPE HTML PUBLIC \"-//W3C//DTD HTML 4.01//EN\" \"http://www"...) called at /usr/local/cpanel/Cpanel/Server.
pm line 789
Cpanel::Server::body_internal_error(Cpanel::Server=HASH(0x1987930), 500, "Error ID 36473fcdfb099") called at /usr/local/cpanel/Cpanel/Server.pm line 676
Cpanel::Server::internal_error_with_http_status(Cpanel::Server=HASH(0x1987930), 500, "Error ID 36473fcdfb099") called at /usr/local/cpanel/Cpanel/Server.pm line 659
Cpanel::Server::internal_error(Cpanel::Server=HASH(0x1987930), "Error ID 36473fcdfb099") called at cpsrvd.pl line 963
cpanel::cpsrvd::__ANON__(Cpanel::Exception::NetSSLeay=HASH(0x1d08810)) called at /usr/local/cpanel/Cpanel/Server/Connection/SSL.pm line 64
Cpanel::Server::Connection::SSL::write_buffer(Cpanel::Server::Connection::SSL=HASH(0x1ce3b88), SCALAR(0x1d054f8)) called at /usr/local/cpanel/Cpanel/Server/Response.pm line 217
Cpanel::Server::Response::__ANON__(SCALAR(0x1d054f8)) called at /usr/local/cpanel/Cpanel/Server/Responders/Stream.pm line 45
Cpanel::Server::Responders::Stream::write(Cpanel::Server::Responders::Stream=HASH(0x1d05378), 4) called at /usr/local/cpanel/Cpanel/Server/Responder.pm line 176
Cpanel::Server::Responder::finish(Cpanel::Server::Responders::Stream=HASH(0x1d05378), 4) called at /usr/local/cpanel/Cpanel/Server/Responders/Chunked.pm line 25
Cpanel::Server::Responders::Chunked::finish(Cpanel::Server::Responders::Stream=HASH(0x1d05378), 4) called at /usr/local/cpanel/Cpanel/Server/Responder.pm line 96
Cpanel::Server::Responder::blocking_read_from_input_and_send_response(Cpanel::Server::Responders::Stream=HASH(0x1d05378)) called at /usr/local/cpanel/Cpanel/Server/Response.pm line 141
Cpanel::Server::Response::send_response(Cpanel::Server::Response=HASH(0x1ce3e10), Cpanel::Server::Response::Source::String=HASH(0x1cff4c8)) called at /usr/local/cpanel/Cpanel/Server.pm line 1677
Cpanel::Server::write_content_to_socket(Cpanel::Server=HASH(0x1987930), SCALAR(0x13591b0), SCALAR(0x1307628)) called at /usr/local/cpanel/Cpanel/Server.pm line 2233
Cpanel::Server::process_and_send_login_template(Cpanel::Server=HASH(0x1987930), "login", "HTTP/1.1 200 OK\x{d}\x{a}Set-Cookie: webmailrelogin=no; HttpOnly; exp"..., HASH(0x1cff1e0)) called at /usr/local/cpanel/Cpanel/Server.pm line 967
Cpanel::Server::badpass(Cpanel::Server=HASH(0x1987930), __CPANEL_HIDDEN__, 1, __CPANEL_HIDDEN__, 1) called at cpsrvd.pl line 5464
cpanel::cpsrvd::handle_auth() called at cpsrvd.pl line 1322
cpanel::cpsrvd::handle_one_connection(12) called at cpsrvd.pl line 1104
cpanel::cpsrvd::script() called at cpsrvd.pl line 432

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Error: PID 28755: The cPanel Server operation timed out at cpsrvd.pl line 641.

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