Error restarting cpanel service

p123

Member
Aug 20, 2011
17
0
51
Bangkok
Dear cpanel community.

I am currently encountering an error when restarting the cpanel service via SSH.

Please have a look at my output:

Code:
[email protected] [~]# service cpanel restart
Stopping tailwatchd:  [2011-08-20 20:10:49 +0700] [main] Current process '31634'                                                                                                  stopped
                                                           [  OK  ]
Stopping cPanel services:  Waiting for cpsrvd to shutdown ... ...Done
Waiting for cpsrvd-ssl to shutdown ... ...Done
                                                           [  OK  ]
Stopping cPanel dav services:  [Sat Aug 20 20:10:49 2011] Current process '31671                                                                                                 ' stopped
Waiting for cpdavd to shutdown ... ...Done
Waiting for cpdavd-ssl to shutdown ... ...Done
                                                           [  OK  ]
Stopping cPanel queue services:  Graceful shutdown of cPanel TaskQueue Daemon re                                                                                                 quested. complete
                                                           [  OK  ]
Stopping cPanel brute force detector services:  Waiting for cphulkd.pl to shutdo                                                                                                 wn ... ...Done
Waiting for cPhulkd to shutdown ... ...Done
Waiting for cphulkd to shutdown ... ...Done
                                                           [  OK  ]
Stopping pop3 services:  Waiting for cppop to shutdown ... ...Done
Waiting for cppop-ssl to shutdown ... ...Done
                                                           [  OK  ]
Stopping cPanel log services:                              [  OK  ]
Stopping cPanel Chat services:                             [FAILED]
Stopping Melange Chat services:                            [FAILED]
Stopping InterChange services:                             [FAILED]
Stopping cPanel ssl services:                              [  OK  ]
Stopping mailman services:  Shutting down Mailman's master qrunner
PID unreadable in: /usr/local/cpanel/3rdparty/mailman/data/master-qrunner.pid
[Errno 2] No such file or directory: '/usr/local/cpanel/3rdparty/mailman/data/ma                                                                                                 ster-qrunner.pid'
Is qrunner even running?
mailmanctl: no process killed
                                                           [FAILED]
Starting cPanel services:                                  [  OK  ]
Starting cPanel brute force detector services:             [  OK  ]
Starting cPanel dav services:                              [  OK  ]
Starting pop3 services: Waiting for cppop to shutdown ... ...Done
Waiting for cppop-ssl to shutdown ... ...Done
                                                           [  OK  ]
Starting cPanel Chat services:
Starting Melange Chat services:
Starting cPanel ssl services: Using Native SSL support (stunnel not needed)
                                                           [  OK  ]
Starting cPanel Queue services:                            [  OK  ]
Starting tailwatchd:                                       [  OK  ]
Starting cPanel Log services: ==> cPanel Log Daemon version 25.0
                                                           [  OK  ]
Starting mailman services:  [Sat Aug 20 20:10:53 2011] Starting /usr/local/cpane                                                                                                 l/libexec/tailwatch/tailwatchd daemon
Log is at /usr/local/cpanel/logs/tailwatchd_log
                                                           [  OK  ]
[email protected] [~]#
I am really not an expert and would therefore appreciate some advice on how to get this issue solved.

Thank you very much for your help,
p123
 

cPanelTristan

Quality Assurance Analyst
Staff member
Oct 2, 2010
7,607
38
248
somewhere over the rainbow
cPanel Access Level
Root Administrator
The failed services are those that aren't running as you don't have them enabled such as Melange and InterChange. The mailman one is likely failing due to not being enabled for this set of errors:

Stopping mailman services: Shutting down Mailman's master qrunner
PID unreadable in: /usr/local/cpanel/3rdparty/mailman/data/master-qrunner.pid
[Errno 2] No such file or directory: '/usr/local/cpanel/3rdparty/mailman/data/master-qrunner.pid'
Is qrunner even running?
mailmanctl: no process killed
If mailman isn't enabled in WHM > Tweak Settings, it won't have a PID to check and can then not be stopped, which produces the message. If you aren't using mailman, then you can disregard the message.