Error Subscribing to IMAP folders

Shane3673

Well-Known Member
Dec 20, 2013
96
1
8
cPanel Access Level
Root Administrator
After moving domains to a new server there are a couple email accounts that are getting this error on IMAP (in roundcube and on other clients):

Server Error: SUBSCRIBE: Internal error occurred. Refer to server log for more information.

I have tried doing a chown (domainuser) -r to the mail directory and running

/scripts/maildir_converter in case something failed during the restoring process of the domains.

I am using Covedot on this server and the old one was still using Courier, but didn't have that option on the new server. As far as I can tell about 99% of the email accounts are working fine. Also deleting and recreating the accounts is not an option since they would lose hundreds of important emails.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,241
363
Hello :)

I am happy to see the issue is now resolved. Thank you for updating us with the outcome. Note that typically this type of error is addressed with the following command:

Code:
/scripts/mailperm $username
Thank you.