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Error Subscribing to IMAP folders

Discussion in 'E-mail Discussion' started by Shane3673, Mar 14, 2016.

  1. Shane3673

    Shane3673 Well-Known Member

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    After moving domains to a new server there are a couple email accounts that are getting this error on IMAP (in roundcube and on other clients):

    Server Error: SUBSCRIBE: Internal error occurred. Refer to server log for more information.

    I have tried doing a chown (domainuser) -r to the mail directory and running

    /scripts/maildir_converter in case something failed during the restoring process of the domains.

    I am using Covedot on this server and the old one was still using Courier, but didn't have that option on the new server. As far as I can tell about 99% of the email accounts are working fine. Also deleting and recreating the accounts is not an option since they would lose hundreds of important emails.
     
  2. Shane3673

    Shane3673 Well-Known Member

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    Nevermind, I got if fixed by trying a bunch of things. Not sure what fixed it though.
     
  3. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

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    Hello :)

    I am happy to see the issue is now resolved. Thank you for updating us with the outcome. Note that typically this type of error is addressed with the following command:

    Code:
    /scripts/mailperm $username
    Thank you.
     
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