fernandoguedes

Registered
Aug 22, 2019
1
0
1
Christchurch, NZ
cPanel Access Level
Root Administrator
Hey there,

I've been trying to install a cPanel in a fresh server but getting this weird error, I couldn't find anything related in cPanel forums.

Could someone help please?

Bash:
[2019-08-22 08:37:59 +0000]   Staging paper_lantern theme changes
[2019-08-22 08:37:59 +0000]   All files Staged
[2019-08-22 08:37:59 +0000]   Testing if the newly downloaded RPMS can be installed without conflict
[2019-08-22 08:37:59 +0000]   Testing RPM transaction
[2019-08-22 08:37:59 +0000]   error: Failed dependencies:
[2019-08-22 08:37:59 +0000]     libaio.so.1()(64bit) is needed by MySQL56-server-5.6.45-1.cp1178.x86_64
[2019-08-22 08:37:59 +0000]     libaio.so.1(LIBAIO_0.1)(64bit) is needed by MySQL56-server-5.6.45-1.cp1178.x86_64
[2019-08-22 08:37:59 +0000]     libaio.so.1(LIBAIO_0.4)(64bit) is needed by MySQL56-server-5.6.45-1.cp1178.x86_64
[2019-08-22 08:37:59 +0000] W Exit Code: 254
[2019-08-22 08:37:59 +0000] ***** FATAL: Test install failed: error: Failed dependencies:
[2019-08-22 08:37:59 +0000]     libaio.so.1()(64bit) is needed by MySQL56-server-5.6.45-1.cp1178.x86_64
[2019-08-22 08:37:59 +0000]     libaio.so.1(LIBAIO_0.1)(64bit) is needed by MySQL56-server-5.6.45-1.cp1178.x86_64
[2019-08-22 08:37:59 +0000]     libaio.so.1(LIBAIO_0.4)(64bit) is needed by MySQL56-server-5.6.45-1.cp1178.x86_64
[2019-08-22 08:37:59 +0000]   The Administrator will be notified to review this output when this script completes
[2019-08-22 08:37:59 +0000] ***** FATAL: Error testing if the RPMs will install: Test install failed: error: Failed dependencies:
[2019-08-22 08:37:59 +0000]     libaio.so.1()(64bit) is needed by MySQL56-server-5.6.45-1.cp1178.x86_64
[2019-08-22 08:37:59 +0000]     libaio.so.1(LIBAIO_0.1)(64bit) is needed by MySQL56-server-5.6.45-1.cp1178.x86_64
[2019-08-22 08:37:59 +0000]     libaio.so.1(LIBAIO_0.4)(64bit) is needed by MySQL56-server-5.6.45-1.cp1178.x86_64
[2019-08-22 08:37:59 +0000]   see https://go.cpanel.net/rpmcheckfailed for more information
[2019-08-22 08:37:59 +0000]   The Administrator will be notified to review this output when this script completes
[2019-08-22 08:37:59 +0000]   Removing staged files and directories for cpanel
[2019-08-22 08:37:59 +0000]   Removing staged files and directories for binaries/linux-c7-x86_64
[2019-08-22 08:38:00 +0000]   Removing staged files and directories for paper_lantern
[2019-08-22 08:38:00 +0000] E Detected events which require user notification during updatenow. Will send iContact the log

There were errors when running updatenow:

[2019-08-22 08:38:00 +0000] E The install encountered an error: Error testing if the RPMs will install: Test install failed: error: Failed dependencies:
[2019-08-22 08:38:00 +0000]     libaio.so.1()(64bit) is needed by MySQL56-server-5.6.45-1.cp1178.x86_64
[2019-08-22 08:38:00 +0000]     libaio.so.1(LIBAIO_0.1)(64bit) is needed by MySQL56-server-5.6.45-1.cp1178.x86_64
[2019-08-22 08:38:00 +0000]     libaio.so.1(LIBAIO_0.4)(64bit) is needed by MySQL56-server-5.6.45-1.cp1178.x86_64
[2019-08-22 08:38:00 +0000]   see https://go.cpanel.net/rpmcheckfailed for more information
2019-08-22 08:38:00 1213 [31538] (DEBUG):   The installation process detected a failed synchronization. The system will reattempt the synchronization with the updatenow.static file...
2019-08-22 08:38:00 1219 [31538] (FATAL): The installation process was unable to synchronize cPanel & WHM. Verify that your network can connect to httpupdate.cpanel.net and rerun the installer.
Removing /root/installer.lock.

Thank you