Error: The DNS zone file is invalid. (Line 34: CNAME and other data)

evergreen

Registered
Jan 12, 2022
2
0
1
usa
cPanel Access Level
Website Owner
I'm getting this when trying to set a CNAME entry for a subdomain and keep getting this back. There is no other record for this subdomain. Please advise.
 

cPanelAnthony

Administrator
Staff member
Oct 18, 2021
1,045
112
118
Houston, TX
cPanel Access Level
Root Administrator
Hi Anthony, thanks for your response. There are other records for this subdomain aside from an A record with IP address.
Could you open a ticket using the link in my signature and update me with the ticket ID? If you can't, your web hosting provider should be able to do so on your behalf.