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Error: The PostgreSQL service is down. But PostgreSQL is running

Discussion in 'Database Discussion' started by Juan Remi, Jul 6, 2015.

  1. Juan Remi

    Juan Remi Registered

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    Hi, when i try to create a new hosting account i get the next error:
    Account Creation Status: failed
    The PostgreSQL service is down.

    But when i see the PostgreSQL status i see the server is running:
    /etc/init.d/postgresql status
    postmaster (pid 1984) is running...

    what is wrong?
     
    #1 Juan Remi, Jul 6, 2015
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello :)

    Is "PostgreSQL" enabled in "WHM >> Service Manager"?

    Thank you.
     
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    #2 cPanelMichael, Jul 27, 2015
  3. hostnex

    hostnex Well-Known Member

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    we are having the same issue and yes postgre is enabled under Service Manager.
     
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    #3 hostnex, Aug 3, 2015
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Please post the output from /var/lib/pgsql/pgstartup.log when restarting the PostgreSQL service.

    Thank you.
     
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    #4 cPanelMichael, Aug 4, 2015
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