Error: The PostgreSQL service is down. But PostgreSQL is running

[Juan Remi]

Hi, when i try to create a new hosting account i get the next error:
Account Creation Status: failed
The PostgreSQL service is down.

But when i see the PostgreSQL status i see the server is running:
/etc/init.d/postgresql status
postmaster (pid 1984) is running...

what is wrong?

 

[cPanelMichael]

Hello

Is "PostgreSQL" enabled in "WHM >> Service Manager"?

Thank you.

 

[hostnex]

we are having the same issue and yes postgre is enabled under Service Manager.

 

[cPanelMichael]

Please post the output from /var/lib/pgsql/pgstartup.log when restarting the PostgreSQL service.

Thank you.