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Error: The service “spamd” appears to be down.

Discussion in 'General Discussion' started by Kausik, Aug 27, 2015.

  1. Kausik

    Kausik Member

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    Hi, I've been getting this error: The service “spamd” appears to be down. Does anyone know how I can find out what causes this error and how to fix it? Googling it refers me to other forum threads which don't have solutions.
     
  2. MilesWeb

    MilesWeb Well-Known Member
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    Did you try performing cPanel update forcefully ?
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Could you let us know if you see any specific output to /var/log/exim_mainlog or /var/log/exim_paniclog at the times of the failures?

    Thank you.
     
  4. ebe

    ebe Member

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    After that received e-mail fro server with:

    hope not a major isue

    Restarting was automatically recovered 6 minutes later, but still I will like to know the reason ...
     
  5. cPanelMichael

    cPanelMichael Forums Analyst
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    It's possible the service reached a memory usage limitation, or the load on the server was high at the time of the failure. Please let us know if you encounter this issue again, or if it continues to happen.

    Thank you.
     
  6. melloman

    melloman Registered

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    I've been getting this The service “spamd” appears to be down. error a fair bit lately and have had it happen 3 times today with the spamd service recovering after 12 mins.

    Excerpt from /var/log/exim_paniclog:

    2015-11-13 07:33:44 1ZwyW4-0006Jo-7C spam acl condition: error reading from spamd socket: Connection timed out
    2015-11-13 07:33:55 1ZwyYT-0006S1-LO spam acl condition: error reading from spamd socket: Connection reset by peer
    2015-11-13 07:33:55 1ZwyYv-0006SP-3C spam acl condition: error reading from spamd socket: Connection reset by peer
    2015-11-13 08:19:03 1ZwzEH-0008JD-PP spam acl condition: cannot parse spamd output
    2015-11-13 14:18:30 1Zx4pm-0008RK-E0 spam acl condition: error reading from spamd socket: Connection timed out
    2015-11-13 14:18:59 1Zx4qF-00007z-1I spam acl condition: error reading from spamd socket: Connection timed out
    2015-11-13 14:20:16 1Zx4s1-0000A9-Qz spam acl condition: error reading from spamd socket: Connection reset by peer
    2015-11-13 14:20:16 1Zx4uH-0000D4-KJ spam acl condition: error reading from spamd socket: Connection reset by peer

    The times that the spamd service failed were:

    7:34am
    8:19am
    2:20pm

    It seems to take exactly 12 minutes to restore the service each time automatically.

    Anyone know why this might be happening?
     
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