Error {TroubleShooting Help Needed}

[CheekyTrooper]

Hey everyone, i'm new in this community so apologize if i posted in the wrong place.
My issue is this I have a website, www.ragko.com but if you go to the link you will see my issue, This is the constant this i have, Even if i create a index.php and add text stays funny, Now this only happened when i uploaded a software called "OxWall" and uninstalled it again (Not sure if i uninstalled too much) but any help on this?

 

[PeterJBishop]

You're issue is with name resolution. Check your DNS settings my friend.

 

[CheekyTrooper]

Hmm, Now it's not showing what it did before, It was showing something to do with could not find index.php

 

[PeterJBishop]

Has this error occurred after you performed any changes to the account/server, or has this been like this since account creation?

Please provide screenshots of what you see! All I see is: ERR_NAME_RESOLUTION_FAILED

 

[CheekyTrooper]

It has since i uninstalled this "OxWall" software, But now my whole website of www.ragko.com is saying theres nothing there (I've got another website same domain provider same host still running)

 

[PeterJBishop]

I ran a ping and yeah, you're right! Nothing there! - Reset your DNS zones by going to cPanel > Advanced DNS Editor > Reset DNS Zone

TTL is defaulted at 14400 - 24 hours. You may not see results straightaway but fingers crossed, this may help. I doubt simply removing a PHP script (OxWall) would break the site unless you deleted the public_html folder. This wouldn't affect name resolution anyway.

Edit: It appears you're site is back online! I see the index.php not found error! Do you have any files in the document root that are named anything index? (index.*)

 

[CheekyTrooper]

I can't even access the "Cpanel" >_>, I've just gone ahead and purchased a new host, Hopefully this will actually help, Has skype support so all the better

 

[PeterJBishop]

I suggest you mention this error to your previous host anyway... It may be a simple service restart that is required.