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error update cpanel : incompatble version of exim

Discussion in 'General Discussion' started by gtraxx, Aug 28, 2012.

  1. gtraxx

    gtraxx Member

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    Hello, I followed the recommendations to update the software after a exim mail received from cpanel to a problem with the automatic update.

    1. Enter WHM at https://xxxx:2087/
    2. Enter the Exim Configuration Editor:
    (Service Configuration >> Exim Configuration Editor >> Advanced Configuration Editor)
    3. Notate any custom changes you have made in the ACL section.
    You may also which to make a copy of /etc/exim.conf.local
    and /etc/exim.conf.localopts as it they your custom settings.
    4. Click the 'Reset ACL Config to Defaults' button.
    5. Reinstall your advanced custom settings.

    Here is the error message

    Unable to write /etc/exim.conf: Permission denied at /usr/local/cpanel/scripts/buildeximconf line 77.
    Progressive Reset failed. This is usually due to an incompatble version of exim being installed.

    Current Config Version: 10.160000
    New Config Version: 10.170000

    I can not change permissions !!!

    Best regards
     
  2. cPanelTristan

    cPanelTristan Quality Assurance Analyst
    Staff Member

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    It couldn't write to /etc/exim.conf file, likely because the file is either +i or +a on it:

    Code:
    lsattr /etc/exim.conf
    If you see i or a in the return, then do the following:

    Code:
    chattr -ia /etc/exim.conf
    At that point, try to upgrade exim again.
     
  3. gtraxx

    gtraxx Member

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    The system returns the following:

    I use this:
    Code:
    chattr -ia /etc/exim.conf
    Thank you I have no error message :)
    Best regards
     
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