The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Error Updating from 11.42.0.23 to 11.42.1.2

Discussion in 'General Discussion' started by Lucas5504, Apr 2, 2014.

  1. Lucas5504

    Lucas5504 Registered

    Joined:
    Apr 15, 2007
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    1
    This server has been on daily CURRENT updates since 2007. There have been no issues until this mornings update.
    I would have thought that after 7 years sendmail would have been an issue before now. I assume I need to remove it from RPM?

    Code:
    [20140402.043311]   Staging new RPMS
    [20140402.043314]   Downloading [url]http://httpupdate.cpanel.net/RPM/11.36/centos/5/x86_64/rpm.md5[/url]
    [20140402.043314]   Downloading [url]http://httpupdate.cpanel.net/RPM/11.42/centos/5/x86_64/rpm.md5[/url]
    [20140402.043314]   Downloading [url]http://httpupdate.cpanel.net/RPM/11.36/centos/5/x86_64/courier-imap-4.15-1.cp1136.x86_64.rpm[/url]
    [20140402.043314]   Downloading [url]http://httpupdate.cpanel.net/RPM/11.36/centos/5/x86_64/cpanel-git-1.9.0-1.cp1136.x86_64.rpm[/url]
    [20140402.043314]   Downloading [url]http://httpupdate.cpanel.net/RPM/11.36/centos/5/x86_64/courier-authlib-devel-0.66.1-1.cp1136.x86_64.rpm[/url]
    [20140402.043314]   Downloading [url]http://httpupdate.cpanel.net/RPM/11.36/centos/5/x86_64/cpanel-awstats-7.0-5.cp1136.noarch.rpm[/url]
    [20140402.043314]   Downloading [url]http://httpupdate.cpanel.net/RPM/11.42/centos/5/x86_64/cpanel-php54-kronolith-4.1.3-2.cp1142.noarch.rpm[/url]
    [20140402.043315]   Downloading [url]http://httpupdate.cpanel.net/RPM/11.36/centos/5/x86_64/cpanel-perl-514-cPanel-TaskQueue-0.606-1.cp1136.x86_64.rpm[/url]
    [20140402.043315]   Downloading [url]http://httpupdate.cpanel.net/RPM/11.42/centos/5/x86_64/cpanel-php54-Date-1.4.7-2.cp1142.noarch.rpm[/url]
    [20140402.043315]   Downloading [url]http://httpupdate.cpanel.net/RPM/11.42/centos/5/x86_64/cpanel-php54-HTML-Template-IT-1.3.0-2.cp1142.noarch.rpm[/url]
    [20140402.043315]   Downloading [url]http://httpupdate.cpanel.net/RPM/11.36/centos/5/x86_64/cpanel-perl-514-Mail-SpamAssassin-3.003002-4.cp1136.x86_64.rpm[/url]
    [20140402.043315]   Downloading [url]http://httpupdate.cpanel.net/RPM/11.42/centos/5/x86_64/cpanel-php54-HTTP-Request-1.4.4-2.cp1142.noarch.rpm[/url]
    [20140402.043315]   Downloading [url]http://httpupdate.cpanel.net/RPM/11.36/centos/5/x86_64/courier-authlib-userdb-0.66.1-1.cp1136.x86_64.rpm[/url]
    [20140402.043315]   Downloading [url]http://httpupdate.cpanel.net/RPM/11.42/centos/5/x86_64/cpanel-php54-Net-FTP-1.3.7-2.cp1142.noarch.rpm[/url]
    [20140402.043315]   Downloading [url]http://httpupdate.cpanel.net/RPM/11.42/centos/5/x86_64/cpanel-php54-5.4.23-3.cp1142.x86_64.rpm[/url]
    [20140402.043315]   Downloading [url]http://httpupdate.cpanel.net/RPM/11.36/centos/5/x86_64/courier-authlib-0.66.1-1.cp1136.x86_64.rpm[/url]
    [20140402.043315]   Downloading [url]http://httpupdate.cpanel.net/RPM/11.42/centos/5/x86_64/cpanel-php54-imp-6.1.4-3.cp1142.noarch.rpm[/url]
    [20140402.043315]   Downloading [url]http://httpupdate.cpanel.net/RPM/11.42/centos/5/x86_64/cpanel-php54-HTTP-1.4.1-2.cp1142.noarch.rpm[/url]
    [20140402.043315]   Downloading [url]http://httpupdate.cpanel.net/RPM/11.36/centos/5/x86_64/cpanel-libxml2-2.9.1-1.cp1136.x86_64.rpm[/url]
    [20140402.043316]   Downloading [url]http://httpupdate.cpanel.net/RPM/11.36/centos/5/x86_64/courier-authlib-pipe-0.66.1-1.cp1136.x86_64.rpm[/url]
    [20140402.043316]   Downloading [url]http://httpupdate.cpanel.net/RPM/11.42/centos/5/x86_64/cpanel-php54-MDB2-2.4.1-2.cp1142.noarch.rpm[/url]
    [20140402.043316]   Downloading [url]http://httpupdate.cpanel.net/RPM/11.36/centos/5/x86_64/exim-4.82-3.cp1136.x86_64.rpm[/url]
    [20140402.043317]   All files Staged
    [20140402.043317]   Testing if the newly downloaded RPMS can be installed without conflict
    [20140402.043317]   Testing RPM transaction
    [20140402.043321]   error: Failed dependencies:
    [20140402.043321]       sendmail = 8.13.8-8.1.el5_7 is needed by (installed) sendmail-devel-8.13.8-8.1.el5_7.i386
    [20140402.043321]       sendmail = 8.13.8-8.1.el5_7 is needed by (installed) sendmail-doc-8.13.8-8.1.el5_7.x86_64
    [20140402.043321]       sendmail = 8.13.8-8.1.el5_7 is needed by (installed) sendmail-cf-8.13.8-8.1.el5_7.x86_64
    [20140402.043321]       sendmail = 8.13.8-8.1.el5_7 is needed by (installed) sendmail-devel-8.13.8-8.1.el5_7.x86_64
    [20140402.043321] W Exit Code: 20
    [20140402.043321] ***** FATAL: Test install failed: error: Failed dependencies:
    [20140402.043321]       sendmail = 8.13.8-8.1.el5_7 is needed by (installed) sendmail-devel-8.13.8-8.1.el5_7.i386
    [20140402.043321]       sendmail = 8.13.8-8.1.el5_7 is needed by (installed) sendmail-doc-8.13.8-8.1.el5_7.x86_64
    [20140402.043321]       sendmail = 8.13.8-8.1.el5_7 is needed by (installed) sendmail-cf-8.13.8-8.1.el5_7.x86_64
    [20140402.043321]       sendmail = 8.13.8-8.1.el5_7 is needed by (installed) sendmail-devel-8.13.8-8.1.el5_7.x86_64
    [20140402.043321]   The Administrator will be notified to review this output when this script completes
    [20140402.043321] ***** FATAL: Error testing if the RPMs will install: Died at /usr/local/cpanel/scripts/updatenow.static-cpanelsync line 14055.
    [20140402.043321]   see [url]http://go.cpanel.net/rpmcheckfailed[/url] for more information
    [20140402.043321]   The Administrator will be notified to review this output when this script completes
    [20140402.043321] E Detected events which require user notification during updatenow. Will send iContact the log
    [20140402.043321]   Removing staged files and directories for binaries/linux-x86_64, cpanel
    [20140402.043322]   Removing staged files and directories for x3
    [20140402.043322]   Removing staged files and directories for x3mail
    => Log closed Wed Apr  2 04:33:22 2014
    [20140402.043322]   17% complete
    [20140402.043322] E Running `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.1396430822.log` failed, exited with code 1 (signal = 0)
    => Log closed Wed Apr  2 04:33:23 2014
     
  2. es2alna

    es2alna Well-Known Member

    Joined:
    Mar 30, 2014
    Messages:
    67
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    Egypt
    cPanel Access Level:
    Root Administrator
    Its now better to fallback to stable or release and force an update:
    Code:
    /scipts/upcp --force
    and check if this fixes your issue.

    Note: Its not recommended to use CURRENT or EDGE on a production server.

    Thanks,
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,724
    Likes Received:
    660
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
    Hello :)

    Forcing a cPanel update is not likely to resolve this issue. Instead, it's better to address the RPM conflict directly. First, check to see which sendmail RPMs are installed:

    Code:
    rpm -qa|grep sendmail
    Are you using a third-party application that uses the sendmail RPMs?

    Thank you.
     
  4. Lucas5504

    Lucas5504 Registered

    Joined:
    Apr 15, 2007
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    1
    Code:
    [root@server1 ~]# rpm -qa|grep sendmail
    sendmail-cf-8.13.8-8.1.el5_7
    sendmail-devel-8.13.8-8.1.el5_7
    sendmail-doc-8.13.8-8.1.el5_7
    sendmail-8.13.8-8.1.el5_7
    sendmail-devel-8.13.8-8.1.el5_7
    
    [root@server1 ~]# rpm -qa --last|grep sendmail
    sendmail-doc-8.13.8-8.1.el5_7                 Sun Mar  9 12:18:27 2014
    sendmail-devel-8.13.8-8.1.el5_7               Sun Mar  9 12:18:27 2014
    sendmail-cf-8.13.8-8.1.el5_7                  Sun Mar  9 12:18:27 2014
    sendmail-devel-8.13.8-8.1.el5_7               Sun Mar  9 12:18:26 2014
    sendmail-8.13.8-8.1.el5_7                     Sun Mar  9 12:18:16 2014
    
    According to my logs the only major event on March 9 was the running of EasyApache to upgrade PHP to version 5.3.28

    Thank You
     
  5. es2alna

    es2alna Well-Known Member

    Joined:
    Mar 30, 2014
    Messages:
    67
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    Egypt
    cPanel Access Level:
    Root Administrator
    It will be the first step of solving the issue as the CURRENT is not recommended to use.
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,724
    Likes Received:
    660
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
    Try removing those RPMs. EX:

    Code:
    rpm -e --justdb --nodeps  sendmail-8.13.8-8.1.el5_7
    rpm -e --justdb --nodeps  sendmail-devel-8.13.8-8.1.el5_7
    rpm -e --justdb --nodeps  sendmail-cf-8.13.8-8.1.el5_7
    rpm -e --justdb --nodeps  sendmail-doc-8.13.8-8.1.el5_7
    
    Then, check to see if the cPanel update completes successfully and reinstalls the required RPMs.

    While it's true that using the "Current" build tier is not recommended on a production machine, I don't believe a cPanel update will help in this particular case. If the cPanel updates are not completing, then switching to a different build tier would also fail. It's better to address the issue at-hand first, and then change build tiers if the user feels it's necessary.

    Thanks.
     
Loading...

Share This Page