Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Error upload file

Discussion in 'General Discussion' started by redirect, Jul 28, 2011.

  1. redirect

    redirect Registered

    Joined:
    Jul 28, 2011
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    51
    Hi,

    I have a problem and a VPS do not know what can be. By uploading any file using the File Manager in cPanel, it is shown the following error message:

    C:\fakepath\arquivo.zip: unknown Bytes complete FAILED! :Upload canceled: VIRUS DETECTED! (Permission denied)

    This error happens with any file (ZIP, TXT, HTML, JPG, etc.). The files are not viruses. In another VPS I have, this error does not happen.

    Clamavconnector uninstalled the plugin and the error stopped but reinstalling clamavconnector the error happens again. In my other VPS with cPanel and clamavconnector installed this error does not happen. Both are with the WHM 11.30.1 (build 4).

    How to solve this problem?

    Thank you!
     
    #1 redirect, Jul 28, 2011
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    43,633
    Likes Received:
    1,787
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello :)

    Generally speaking, this is often the result of ClamAV being installed via another method besides "WHM>> cPanel >> Manage Plugins". You should ensure no other instances of ClamAV are installed on your system.

    You are also welcome to open a ticket with our support staff so we may investigate this for you:

    Submit A Ticket

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 cPanelMichael, Jul 29, 2011
  3. redirect

    redirect Registered

    Joined:
    Jul 28, 2011
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    51
    Hello,

    I installed ClamAV via "WHM>> cPanel>> Manage Plugins". How do I know if there are other instances of ClamAV installed?

    I will open a ticket on the link you have indicated.

    Thank you!
     
    #3 redirect, Jul 29, 2011
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,160
    Likes Received:
    370
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    This has come up several times on the forum, you can review some of those posts at this link:
    VIRUS DETECTED!
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 Infopro, Jul 29, 2011
  5. redirect

    redirect Registered

    Joined:
    Jul 28, 2011
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    51
    Hi,

    The problem was solved by the support.

    Javad Daniel Karabi says: July 29th, 2011 at 05:51 AM

    You should now be able to upload a file.

    Thanks for all!
     
    #5 redirect, Jul 29, 2011
(You must log in or sign up to post here.)
Loading...
Similar Threads - Error upload file
  1. postcd

    PHP/Apache misconfigured, error 500 on file upload

    postcd, Mar 9, 2018, in forum: EasyApache
    Replies:
    3
    Views:
    198
    cPanelMichael
    Mar 12, 2018
  2. sarwhost

    The uploaded file could not be moved error

    sarwhost, Feb 22, 2018, in forum: EasyApache
    Replies:
    1
    Views:
    192
    cPanelMichael
    Feb 23, 2018
  3. Sametto Chan

    SOLVED FTP uploading "Critical file transfer error"

    Sametto Chan, Dec 14, 2016, in forum: General Discussion
    Replies:
    7
    Views:
    8,741
    cPanelMichael
    Dec 19, 2016
  4. linux-tech

    Protocol FTPES not supported or disabled in libcurlFile upload error

    linux-tech, Aug 27, 2016, in forum: General Discussion
    Replies:
    3
    Views:
    833
    cPanelMichael
    Sep 1, 2016
  5. pauloray

    "Maximum file size allowed for upload: 0" Error

    pauloray, Aug 16, 2016, in forum: General Discussion
    Replies:
    6
    Views:
    1,044
    Infopro
    Aug 21, 2016

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice