ERROR: User [email protected] is not authorized for Mail (Host: *.*.*.*).

dominatore22

Registered
May 1, 2020
1
0
1
italy
cPanel Access Level
Website Owner
When accessing Horde or RoundCube from webmail on a cPanel installed server it allows me to login, but, when i access specific email account, it shows this message/error:
"Error User [email protected] is not authorized for Mail (Host: *.*.*.*)."
I tried to force Cpanel update, delete and create again the mail accounts but nothing seems to work..
I'm not very expert in this so i need someone that can take a look inside my whm..

cPanel & WHM® 86.0.16 on CentOS 7.6
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,296
1,252
313
Houston
Hello,

To resolve this, since your profile indicates you're a website owner you will need to contact your hosting provider for further assistance.