Error w/HTTPD when migrating to EasyApache 4

Cheryl Montgomery

Registered
Jul 9, 2018
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SLC, UT
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Root Administrator
Hey everyone! I'm trying to update a dedicated CentOS server to EasyApache 4. The built-in WHM migration tool simply doesn't work - it says complete, but never actually allows it to install. So I used the WHM terminal, and ran the script myself. The script asks if I want to create a new cpanel default profile for EasyApache 4, which I do. Then I get this error:

info [migrate_ea3_to_ea4] An error occurred while installing profile “Error: Transaction Check Error:
file /etc/rc.d/init.d/httpd from install of ea-apache24-2.4.37-1.1.1.cpanel.x86_64 conflicts with file from package apache2.4-29-1.x86_64

I'm not sure what to do with this error, and trying to search for similar errors isn't helping a lot. It looks as though HTTPD package is't compatible... does that seem right? What is HTTPD, and can I disable it without problem? Or is it something else entirely?
 

Cheryl Montgomery

Registered
Jul 9, 2018
2
0
1
SLC, UT
cPanel Access Level
Root Administrator
It is a CentOS server with Cpanel installed. CentOS 6.10 and cPanel v76.0.8. I am pretty sure that it uses Apache instead of nginx, since I have to restart Apache sometimes. I guess I can't be sure - this isn't my real job, it's just a thing I'm trying to handle for my company. Is there a way to know for sure? And if we're on Apache, does that mean I'm kinda screwed? Thanks for your response btw.
 

cPanelLauren

Forums Analyst II
Staff member
Nov 14, 2017
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Houston
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info [migrate_ea3_to_ea4] An error occurred while installing profile “Error: Transaction Check Error:
file /etc/rc.d/init.d/httpd from install of ea-apache24-2.4.37-1.1.1.cpanel.x86_64 conflicts with file from package apache2.4-29-1.x86_64
The issue is the package apache2.4-29-1.x86_64 is conflicting with cPanel's provided ea-apache24-2.4.37-1.1.1.cpanel.x86_64. The conflict needs to be removed. If you need assistance with doing this can you please open a ticket using the link in my signature? Once open please reply with the Ticket ID here so that we can update this thread with the resolution once the ticket is resolved.


Thanks!