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Error w/HTTPD when migrating to EasyApache 4

Discussion in 'EasyApache' started by Cheryl Montgomery, Nov 23, 2018.

  1. Cheryl Montgomery

    Cheryl Montgomery Registered

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    Hey everyone! I'm trying to update a dedicated CentOS server to EasyApache 4. The built-in WHM migration tool simply doesn't work - it says complete, but never actually allows it to install. So I used the WHM terminal, and ran the script myself. The script asks if I want to create a new cpanel default profile for EasyApache 4, which I do. Then I get this error:

    info [migrate_ea3_to_ea4] An error occurred while installing profile “Error: Transaction Check Error:
    file /etc/rc.d/init.d/httpd from install of ea-apache24-2.4.37-1.1.1.cpanel.x86_64 conflicts with file from package apache2.4-29-1.x86_64

    I'm not sure what to do with this error, and trying to search for similar errors isn't helping a lot. It looks as though HTTPD package is't compatible... does that seem right? What is HTTPD, and can I disable it without problem? Or is it something else entirely?
     
  2. Eminds

    Eminds Well-Known Member

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    HTTPD is apache web server , are you using nginx as your web server or HTTPD ?
     
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  3. Cheryl Montgomery

    Cheryl Montgomery Registered

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    It is a CentOS server with Cpanel installed. CentOS 6.10 and cPanel v76.0.8. I am pretty sure that it uses Apache instead of nginx, since I have to restart Apache sometimes. I guess I can't be sure - this isn't my real job, it's just a thing I'm trying to handle for my company. Is there a way to know for sure? And if we're on Apache, does that mean I'm kinda screwed? Thanks for your response btw.
     
  4. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    The issue is the package apache2.4-29-1.x86_64 is conflicting with cPanel's provided ea-apache24-2.4.37-1.1.1.cpanel.x86_64. The conflict needs to be removed. If you need assistance with doing this can you please open a ticket using the link in my signature? Once open please reply with the Ticket ID here so that we can update this thread with the resolution once the ticket is resolved.


    Thanks!
     
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