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Error when creating a new account ..

Discussion in 'General Discussion' started by organik81, Jan 5, 2007.

  1. organik81

    organik81 Registered

    Sep 2, 2005
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    In WHM panel I get this error message below (when creating a new account)

    WWWAcct 10.1 (c) 1997-2006 cPanel, Inc.
       | New Account Info                  |
       | Domain:
       | Ip: (n)
       | HasCgi: y
       | UserName: xxxxx
       | PassWord: xxxxxxx
       | CpanelMod: x2
       | HomeRoot: /home
       | Quota: 100000 Meg
       | NameServer1:
       | NameServer2:
       | NameServer3: 
       | NameServer4: 
       | Contact Email: 
    Changing password for xxxxx
    Password for xxxxx has been changed
    Keeping Shell Access (y)
    Copying skel files from /root/cpanel3-skel/ to /home/xxxxx/
    Using Quota v3 Support
    Added Entries to httpd.conf
    [B][COLOR="Red"][an error occurred while processing this directive][/COLOR][/B]Account Creation Complete!!!
    And there is no account..

    I typed the command in SSH below ;

    tail /usr/local/cpanel/logs/error_log -f
    and got this :

    (internal warning) Fri Jan  5 10:22:50 2007 [13890] warn: Use of inherited AUTOL                                              OAD for non-method cPScript::StringFunc::shuffle() is deprecated at /scripts/cPS                                              cript/ line 96.
     at /scripts/cPScript/ line 95
            cPScript::DnsRoots::fetchnameservers('', 0, 1, 'ARRAY(0x                                              9ee3a84)', 'HASH(0x9ee3a6c)') called at /scripts/cPScript/ line 175
            cPScript::DnsRoots::fetchnameservers('') called at /scri                                              pts/wwwacct line 1023
    Can't locate auto/cPScript/StringFunc/ in @INC (@INC contains: /script                                              s /usr/lib/perl5/5.8.7/i686-linux /usr/lib/perl5/5.8.7 /usr/lib/perl5/site_perl/                                              5.8.7/i686-linux /usr/lib/perl5/site_perl/5.8.7 /usr/lib/perl5/site_perl/5.8.5 /                                              usr/lib/perl5/site_perl/5.8.4 /usr/lib/perl5/site_perl/5.8.3 /usr/lib/perl5/site                                              _perl/5.8.2 /usr/lib/perl5/site_perl/5.8.1 /usr/lib/perl5/site_perl/5.8.0 /usr/l                                              ib/perl5/site_perl . /scripts /scripts /scripts) at /scripts/cPScript/DnsRoots.p                                              m line 95
    Any idea pls.. Thanks..
    #1 organik81, Jan 5, 2007
    Last edited: Jan 5, 2007
  2. alwaysweb

    alwaysweb Well-Known Member

    Mar 8, 2002
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    Dallas, TX
    cPanel Access Level:
    Root Administrator
    Have you tried the good old:

    /scripts/upcp --force


    If you still have trouble use the "Support Center" link in WHM -> Support to submit your issue to the cpanel techs (better than asking on the forums :) )
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...

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