error when creating email account with zero as the address

[sepehrmm]

I had a email account with zero as address like "[email protected]" and I removed the account and but when I try to re-create it I get following error:
"Sorry, the given email address is invalid."

 

[Infopro]

Did you remove the directory for it some other way or remove the email account normally from Email Accounts page?
I am able to create, then delete, then recreate an [email protected] email account over and over. (I tried to duplicate this twice)

What version of cPanel are you running?

 

[sepehrmm]

My customer has removed the account by clicking the 'Delete' link from 'Email Accounts' page without getting any error message.
I checked

/home/[account]/mail

and

/home/[account]/mail/[account]/

directories and couldn't find the directory for that email account.
I have also tried to create an [email protected] email address on another account on the same server but got the same result.
Using

/scripts/addpop [email protected] password

has failed too.
Cpanel version is: 11.52.1 (build 3)

 

[Infopro]

Are you able to create it from within cPanel?

 

[sepehrmm]

Are you able to create it from within cPanel?

No I cannot.
I get the error both from terminal and cpanel.
the error from "/scripts/addpop"

<br /><font color="#FF0000">Sorry, the given email address is invalid.</font>
Sorry, the given email address is invalid.
Email account creation failed (256)

the error from cPanel:

Error
Sorry, the given email address is invalid.

s17.postimg.org/svljpa0tr/Screenshot_2015_12_15_00_20_22.png

 

[Infopro]

Please attach images to your posts.

In the image your email account is '0'

Unless thats a typo from you staging the image, you can't have it like that. It must be: 0

 

[sepehrmm]

Please attach images to your posts.

In the image your email account is '0'

Unless thats a typo from you staging the image, you can't have it like that. It must be: 0

when using quotation (double or single) I get following error on a popup box:

Account Name
That is not a valid email address.

so using quotation is apparently not allowed but when trying without quotation (first thing I did) I get an error just like the image on previous post which seems to be a bug.
(so actually the zero with quotation on previous image is entered into the textbox after I got the error when I tried without the quotation)

 

[Infopro]

Switch to Paper Lantern style and see if adding the email account normally, sans any quotes, works for you.

For troubleshooting reasons of course.

 

[sepehrmm]

Switch to Paper Lantern style and see if adding the email account normally, sans any quotes, works for you.

For troubleshooting reasons of course.

Same result with 'paper lantern' style and no quotes

 

[Infopro]

Please feel free to open a ticket directly to cPanel Technical Support about this.

 

[sepehrmm]

After I opened a ticket in technical support portal I was informed that this is actually a bug and now it's fixed as version 11.52.2.1 is released.

 

[cPanelMichael]

Hello

I am happy to see the issue is now resolved. To note, here's the relevant entry in the change log:

Fixed case CPANEL-2443: Allow ability to create email addresses with "0" as the local part.

Thank you.