Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

error when try to access email or delete it

Discussion in 'E-mail Discussion' started by khalled, Mar 3, 2018.

  1. khalled

    khalled Active Member

    Joined:
    Jan 8, 2011
    Messages:
    34
    Likes Received:
    0
    Trophy Points:
    56
    after i create new mail through cpanel i get the following error when i try to access this mail

    User ****@****.net is not authorized for Mail (Host: 41.***.****.****).

    and when i try to delete this mail account i get the following error

    Error: You do not have an email account named “****@****.net”.
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,749
    Likes Received:
    1,885
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello,

    Can you let us know the output to /usr/local/cpanel/logs/error_log when attempting to delete that email account?

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice