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error when try to access email or delete it

Discussion in 'E-mail Discussion' started by khalled, Mar 3, 2018.

  1. khalled

    khalled Active Member

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    after i create new mail through cpanel i get the following error when i try to access this mail

    User ****@****.net is not authorized for Mail (Host: 41.***.****.****).

    and when i try to delete this mail account i get the following error

    Error: You do not have an email account named “****@****.net”.
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Can you let us know the output to /usr/local/cpanel/logs/error_log when attempting to delete that email account?

    Thank you.
     
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