I am trying to change my password on CPanel & I get an error saying "There was an error manipulating the password file. This generally means you entered your old password incorrectly." When I click on the "Show Raw Password Change", it says "passwd: Authentication token manipulation error.". I am a CPanel newbie so not sure what to do? I need to change my password because we have a 3rd party developer assisting us with some work on our website. Thank you!
Looking at the error & looking for a solution for it over internet, it looks like your web host needs to make a few permission changes on the server from command prompt.
If you are on a shared web hosting, contact them for it.
If you have root access to the server, try considering the solution at http://forums.cpanel.net/f5/cant-change-password-via-cpanel-69755.html
Hello 
Please contact your web hosting provider for assistance with this issue. You will not be able to resolve the error message without root access to the server.
Thank you.
Please contact your web hosting provider for assistance with this issue. You will not be able to resolve the error message without root access to the server.
Thank you.
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