Error when updating Cpanel / whm

[Quintanilha]

when executing the command

/scripts/upcp

/scripts/upcp --forceUma hora atrás

to update the cpanel / whm panel from version v84.0.21 to version v86.0.4 The following error occurs.

====================================================================================

[2020-02-25 12:50:07 -0300] All files Staged
[2020-02-25 12:50:15 -0300] E Blocker found: Cannot upgrade to 11.86.0.4 until needed system RPMs are installed.
[2020-02-25 12:50:15 -0300] Removing staged files and directories for binaries/linux-c7-x86_64, cpanel
[2020-02-25 12:50:23 -0300] Removing staged files and directories for paper_lantern
[2020-02-25 12:50:23 -0300] E The install encountered a fatal error: Cannot upgrade to 11.86.0.4 until needed system RPMs are installed.
=> Log closed Tue Feb 25 12:50:23 2020
[2020-02-25 12:50:23 -0300] 17% complete
[2020-02-25 12:50:23 -0300] E Running `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.1582645779.log --force` failed, exited with code 18 (signal = 0)
=> Log closed Tue Feb 25 12:50:23 2020
=> Log closed Tue Feb 25 12:50:23 2020
[root@acesso ~]#
====================================================================================

 

[cPanelLauren]

Hello,

This indicates you're missing some system RPMs, what is the output of the following:

/scripts/check_cpanel_rpms --fix

 

[Quintanilha]

After executing the command, do not get an answer.

Last login: Tue Feb 25 19:56:53 2020 from 179.191.199.19
[root@acesso ~]# /scripts/check_cpanel_rpms --fix
[root@acesso ~]#


After I ran

/scripts/upcp --force


=> Log closed Tue Feb 25 20:09:36 2020
[2020-02-25 20:09:36 -0300] Sync child 490908 exited cleanly.
[2020-02-25 20:09:36 -0300] Sync child 490909 exited cleanly.
[2020-02-25 20:09:36 -0300] All files Staged
[2020-02-25 20:09:36 -0300] E Blocker found: Cannot upgrade to 11.86.0.4 until needed system RPMs are installed.
[2020-02-25 20:09:36 -0300] Removing staged files and directories for binaries/linux-c7-x86_64, cpanel
[2020-02-25 20:09:37 -0300] Removing staged files and directories for paper_lantern
[2020-02-25 20:09:37 -0300] E The install encountered a fatal error: Cannot upgrade to 11.86.0.4 until needed system RPMs are installed.
=> Log closed Tue Feb 25 20:09:37 2020
[2020-02-25 20:09:37 -0300] 17% complete
[2020-02-25 20:09:37 -0300] E Running `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.1582672152.log --force` failed, exited with code 18 (signal = 0)
=> Log closed Tue Feb 25 20:09:38 2020
=> Log closed Tue Feb 25 20:09:38 2020


I await reply

 

[cPanelLauren]

If ou read through the update log file, what RPMs does it indicate are missing?

 

[Quintanilha]

How do I view the Cpanel / whm update logs?

 

[cPanelLauren]

Ahh, I'm sorry, I assumed from that output you were viewing them. You can see them at /var/cpanel/updatelogs/

 

[Quintanilha]

My system is in cloudlinux, I updated cloudelinux and after I managed to upgrade the cpanel / whm panel