SOLVED Error when updating php in domains

[Angel Castro]

Hi.

I have various domains in my server, the mostly of them have php5.6, so want to update to php7.2 but WHM trhow me differents errors.

Error #1: The system failed to apply the “PHP” version to “mydomain.com”: Cpanel::Exception::IO::ChownError/(XID kvcnyd) The system failed to set the user ID to “0” and the group ID to “0” on “GLOB(0x39efa20)” because of an error: Operation not permitted
at /usr/local/cpanel/Cpanel/FileUtils/Access.pm line 71.

and more errors...

Someone can help me? please.

 

[cPanelLauren]

Does the account have an .htaccess file in /home/user/public_html?

If it does can you give me the output of the following?

stat /home/user/.htaccess

 

[Angel Castro]

I have the file but it's empty.

The output:

File: «.htaccess»
Size: 0 Blocks: 0 IO Block: 4096 fichero regular vacío
Device: 805h/2053d Inode: 166234 Links: 1
Access: (0777/-rwxrwxrwx) Uid: ( 516/ ) Gid: ( 518/ )
Access: 2019-06-30 19:16:21.553948064 -0500
Modify: 2019-06-22 19:16:17.080990503 -0500
Change: 2019-06-22 19:16:17.080990503 -0500

 

[nixuser]

htaccess file is owned by user.user?

 

[Angel Castro]

I solved the problem by adding the write permission, thanks for your help.