SOLVED Error when updating php in domains

Angel Castro

Active Member
Jul 16, 2018
37
4
8
Aguascalientes, México
cPanel Access Level
Root Administrator
Hi.

I have various domains in my server, the mostly of them have php5.6, so want to update to php7.2 but WHM trhow me differents errors.

Error #1: The system failed to apply the “PHP” version to “mydomain.com”: Cpanel::Exception::IO::ChownError/(XID kvcnyd) The system failed to set the user ID to “0” and the group ID to “0” on “GLOB(0x39efa20)” because of an error: Operation not permitted
at /usr/local/cpanel/Cpanel/FileUtils/Access.pm line 71.

and more errors...

Someone can help me? please.
 

cPanelLauren

Forums Analyst II
Staff member
Nov 14, 2017
6,762
535
263
Houston
cPanel Access Level
DataCenter Provider
Does the account have an .htaccess file in /home/user/public_html?

If it does can you give me the output of the following?

Code:
stat /home/user/.htaccess
 

Angel Castro

Active Member
Jul 16, 2018
37
4
8
Aguascalientes, México
cPanel Access Level
Root Administrator
I have the file but it's empty.

The output:

File: «.htaccess»
Size: 0 Blocks: 0 IO Block: 4096 fichero regular vacío
Device: 805h/2053d Inode: 166234 Links: 1
Access: (0777/-rwxrwxrwx) Uid: ( 516/ ) Gid: ( 518/ )
Access: 2019-06-30 19:16:21.553948064 -0500
Modify: 2019-06-22 19:16:17.080990503 -0500
Change: 2019-06-22 19:16:17.080990503 -0500