Error while checking domain list in cPanel

startost

Registered
Jul 14, 2021
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When I am clicking on Domains in cPanel to see Domains added in cPanel, it gives me the following error,

Code:
Error: Parent check method: /usr/local/cpanel/cpanel,/usr/local/cpanel/uapi,/usr/local/cpanel/whostmgr/bin/xml-api,/usr/local/cpanel/libexec/queueprocd,/usr/local/cpanel/cpsrvd,/usr/local/cpanel/cpanel-email,/usr/local/cpanel/bin/process_ssl_pending_queue, caller: /usr/local/cpanel/.ecpuapi is not allowed
Any solution for this.

Regards,
Kunal Mishra
 
Last edited by a moderator:

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
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cPanel Access Level
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Hey there! When errors like this happen, it's usually a good idea to check the logs at /usr/local/cpanel/logs/error_log to see if there are more details listed there. I can't say I'm familiar with that exact error, so checking the logs would be a good start. If you don't find anything there, feel free to submit a ticket to our team so we can check this directly on the server.