Error while creating email in Cpanel

bharatsharma

Registered
Nov 1, 2014
1
0
1
cPanel Access Level
Reseller Owner
I need help. While creating domain rich email id I am facing an error see below

File open for /home/freepayd/etc/freepaydayloansuk.com/passwd failed with error No such file or directory

is there any one who can help. I am using wordpress
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,228
463
Hello :)

Yes, it's possible that you or your client accidentally removed the /etc directory from the account when you were moving the directories around. Check to see if the following directory exists:

/home/$username/etc

If it does not exist, you will need to restore it from a backup because it includes files that are required for your email accounts.

Thank you.