Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Error while creating email in Cpanel

Discussion in 'E-mail Discussions' started by bharatsharma, Nov 1, 2014.

  1. bharatsharma

    bharatsharma Registered

    Joined:
    Nov 1, 2014
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Reseller Owner
    I need help. While creating domain rich email id I am facing an error see below

    File open for /home/freepayd/etc/freepaydayloansuk.com/passwd failed with error No such file or directory

    is there any one who can help. I am using wordpress
     
    #1 bharatsharma, Nov 1, 2014
  2. Sys Admin

    Sys Admin Well-Known Member

    Joined:
    Apr 29, 2007
    Messages:
    67
    Likes Received:
    0
    Trophy Points:
    156
    cPanel Access Level:
    Root Administrator
    It seems that you have removed your /home/freepayd/etc dir or any of it's subdirs by wrong. Try restoring it from your backups.
     
    #2 Sys Admin, Nov 1, 2014
  3. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    42,715
    Likes Received:
    1,704
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello :)

    Yes, it's possible that you or your client accidentally removed the /etc directory from the account when you were moving the directories around. Check to see if the following directory exists:

    /home/$username/etc

    If it does not exist, you will need to restore it from a backup because it includes files that are required for your email accounts.

    Thank you.
     
    #3 cPanelMichael, Nov 3, 2014
(You must log in or sign up to post here.)
Loading...
Similar Threads - Error while creating
  1. Kavita

    Error while creating new account in WHM

    Kavita, Jan 10, 2017, in forum: General Discussion
    Replies:
    3
    Views:
    1,092
    cPanelMichael
    Jan 11, 2017
  2. delfinparis

    Create Account - a fatal error or timeout occurred while processing this directive

    delfinparis, Apr 5, 2018, in forum: General Discussion
    Replies:
    2
    Views:
    58
    cPanelLauren
    Apr 6, 2018
  3. Madhu Babu

    Getting error while adding add-on domain

    Madhu Babu, Mar 15, 2018, in forum: General Discussion
    Replies:
    3
    Views:
    67
    cPanelMichael
    Mar 16, 2018
  4. Nitin Pant

    500 server error while logging into cPanel

    Nitin Pant, Dec 13, 2017, in forum: General Discussion
    Replies:
    1
    Views:
    235
    cPanelMichael
    Dec 13, 2017
  5. Pratyush Rohilla

    A fatal error or timeout occurred while processing this directive.

    Pratyush Rohilla, Dec 8, 2017, in forum: CloudLinux
    Replies:
    1
    Views:
    515
    cPanelMichael
    Dec 8, 2017

Share This Page