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Error while creating email in Cpanel

Discussion in 'E-mail Discussion' started by bharatsharma, Nov 1, 2014.

  1. bharatsharma

    bharatsharma Registered

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    I need help. While creating domain rich email id I am facing an error see below

    File open for /home/freepayd/etc/freepaydayloansuk.com/passwd failed with error No such file or directory

    is there any one who can help. I am using wordpress
     
    #1 bharatsharma, Nov 1, 2014
  2. Sys Admin

    Sys Admin Well-Known Member

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    It seems that you have removed your /home/freepayd/etc dir or any of it's subdirs by wrong. Try restoring it from your backups.
     
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    #2 Sys Admin, Nov 1, 2014
  3. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello :)

    Yes, it's possible that you or your client accidentally removed the /etc directory from the account when you were moving the directories around. Check to see if the following directory exists:

    /home/$username/etc

    If it does not exist, you will need to restore it from a backup because it includes files that are required for your email accounts.

    Thank you.
     
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    #3 cPanelMichael, Nov 3, 2014
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