Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Error While integrating WHM using cPanel API

Discussion in 'cPanel Developers' started by manigandan, Jan 30, 2011.

  1. manigandan

    manigandan Member

    Joined:
    Nov 12, 2010
    Messages:
    7
    Likes Received:
    0
    Trophy Points:
    51
    Hi All,

    i'm getting the following error while creating a new account in the WHM of my server using cPanel API. The error is

    Array ( [data] => Array ( [reason] => Access denied [result] => 0 ) [type] => text )

    Can anyone help me to solve this. Please suggest me the as i am a new user in cPanel.
    :confused::confused::confused:
    Thanks&Regards,
    Manigandan T A
     
    #1 manigandan, Jan 30, 2011
  2. cPanelTristan

    cPanelTristan Quality Assurance Analyst Staff Member

    Joined:
    Oct 2, 2010
    Messages:
    7,608
    Likes Received:
    33
    Trophy Points:
    238
    Location:
    somewhere over the rainbow
    cPanel Access Level:
    Root Administrator
    Hello Manigandan,

    Would you be able to provide the call being used that is generating the error message for new account creation? Also, are you ensuring to authenticate the root user's login when doing the API call?

    Thanks.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 cPanelTristan, Jan 30, 2011
  3. manigandan

    manigandan Member

    Joined:
    Nov 12, 2010
    Messages:
    7
    Likes Received:
    0
    Trophy Points:
    51
    #3 manigandan, Jan 31, 2011
    Last edited: Jan 31, 2011
  4. MattDees

    MattDees Well-Known Member

    Joined:
    Apr 29, 2005
    Messages:
    416
    Likes Received:
    1
    Trophy Points:
    243
    Location:
    Houston, TX
    cPanel Access Level:
    Root Administrator
    This message means that your access credentials are incorrect. Are you using the xmlapi php class?

    If so, please verify that you are passing in the correct credentials for querying WHM (root or reseller username, correct access hash or password.

    If you would like, you can provide us code and auth information in a ticket at http://tickets.cpanel.net/submit
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 MattDees, Jan 31, 2011
  5. manigandan

    manigandan Member

    Joined:
    Nov 12, 2010
    Messages:
    7
    Likes Received:
    0
    Trophy Points:
    51
    hi,

    i have already told you that i am able to create accounts in another servers with the same api query. Only this server shows the error as "access denied". Should i make any changes in the cPanel or WHM of the particular server.

    Thanks&Regards,
    Manigandan T A:confused:
     
    #5 manigandan, Jan 31, 2011
  6. MattDees

    MattDees Well-Known Member

    Joined:
    Apr 29, 2005
    Messages:
    416
    Likes Received:
    1
    Trophy Points:
    243
    Location:
    Houston, TX
    cPanel Access Level:
    Root Administrator
    Please open a ticket at tickets.cpanel.net/submit

    The only time I have seen "Access Denied" is with incorrect credentials. Without taking a closer look, there is not a lot I can do for you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #6 MattDees, Feb 1, 2011
(You must log in or sign up to post here.)
Loading...
Similar Threads - Error While integrating
  1. shazde

    Create Account - a fatal error or timeout occurred while processing this directive

    shazde, Jan 8, 2019, in forum: General Discussion
    Replies:
    2
    Views:
    169
    cPanelMichael
    Jan 9, 2019
  2. RealMafia

    Error while upgrading MariaDB

    RealMafia, Jan 6, 2019, in forum: Database Discussion
    Replies:
    8
    Views:
    179
    cPanelMichael
    Jan 11, 2019
  3. Waqass

    SSL Error While Activating License

    Waqass, Jan 6, 2019, in forum: Workarounds and Optimization
    Replies:
    2
    Views:
    161
    Waqass
    Jan 15, 2019 at 10:22 AM
  4. Matthew Thurner

    Error While Attempting Transfer

    Matthew Thurner, Dec 26, 2018, in forum: Data Protection
    Replies:
    3
    Views:
    189
    cPanelLauren
    Dec 28, 2018
  5. OBorgqvist

    MultiPHP INI Editor Errors occurred while retrieving the PHP INI locations.

    OBorgqvist, Sep 22, 2018, in forum: EasyApache
    Replies:
    6
    Views:
    283
    SushiCatX
    Oct 10, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice