error while loading shared libraries: liblzma.so.5

dailytrip

Registered
Sep 18, 2014
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cPanel Access Level
Website Owner
I got this when opening most of links inside WHM/cPanle
No response from subprocess (whostmgr (cpanel)): The subprocess exited with status 127 (EKEYEXPIRED).

I although cannot access SSH or recompile apache :(

I think that because of that error can anyone help fix that (I cannot access SSH)

error while loading shared libraries: liblzma.so.5: cannot open shared object file: No such file or directory

Appreciate your feedback
 

server9host

Well-Known Member
Sep 18, 2013
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cPanel Access Level
Root Administrator
Hello,

Please conatct to your service provider regarding this. They will reboot the server for you and perform /scprits/upcp --force to update cPanel on your server.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,910
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Hello :)

Do you have "root" access to this server? If so, what error do you get when attempting to access this server via SSH?

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,910
2,213
363
It's likely a better idea to use KVM to address whatever caused this issue, rather than attempting to manually fix each error message. Do you notice any output in /var/log/messages or /var/log/dmesg that would indicate file system corruption or a drive failure? Did you preform any actions just before this problem started?

Thank you.
 

dailytrip

Registered
Sep 18, 2014
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1
cPanel Access Level
Website Owner
Yes I have removed duplicate packages from the system and one of them made that file system corruption it is that library :

error while loading shared libraries: liblzma.so.5: cannot open shared object file: No such file or directory

- - - Updated - - -

But please note I cannot access log files as SSH is unreachable, if you please can tell me how to get the log files through KVM I can get the logs here ?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,910
2,213
363
You may need to copy over the specific package you removed from a working system with a similar environment to it's correct location. I suggest consulting with a qualified system administrator or your hosting provider to assist you with this if you are not comfortable doing so on your own.

Thank you.