Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Error while processing a file of BSMTP input?

Discussion in 'E-mail Discussions' started by mydomain, Oct 30, 2004.

  1. mydomain

    mydomain Well-Known Member

    Joined:
    Aug 10, 2003
    Messages:
    138
    Likes Received:
    0
    Trophy Points:
    166
    We are currently having severe email problems for all customers on one of our servers.

    The following can be seen in the mail logs and in their delivery failure reports:

    An error was detected while processing a file of BSMTP input.
    The error message was:

    421 SMTP incoming data timeout - message abandoned

    The SMTP transaction started in line 0.
    The error was detected in line 3.
    0 previous messages were successfully processed.
    The rest of the batch was abandoned.
    421 SMTP incoming data timeout - message abandoned
    Transaction started in line 0
    Error detected in line 3

    Please can someone advise what is causing this and assist us with a resolution. We have disabled SPAMassassin server wide and this hasnt fixed anything.
     
  2. dalem

    dalem Well-Known Member
    PartnerNOC

    Joined:
    Oct 24, 2003
    Messages:
    2,615
    Likes Received:
    51
    Trophy Points:
    203
    Location:
    SLC
    cPanel Access Level:
    DataCenter Provider
    grep your exim_mainlog for the email in question an see what the error is
     
  3. mydomain

    mydomain Well-Known Member

    Joined:
    Aug 10, 2003
    Messages:
    138
    Likes Received:
    0
    Trophy Points:
    166
    I have already provided the error message.

    The problem is due to a Spam Assassin bug. We have now fixed this following another thread on these forums and modifying spamd with additional timeout variables and other modifications.
     
  4. bking

    bking Well-Known Member

    Joined:
    Mar 1, 2004
    Messages:
    206
    Likes Received:
    1
    Trophy Points:
    168
    Location:
    Sydney
    Do you have that other thread URL handy? Or the fixes you applied?
     
  5. dalem

    dalem Well-Known Member
    PartnerNOC

    Joined:
    Oct 24, 2003
    Messages:
    2,615
    Likes Received:
    51
    Trophy Points:
    203
    Location:
    SLC
    cPanel Access Level:
    DataCenter Provider
Loading...

Share This Page