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error while restoring backups

Discussion in 'General Discussion' started by kartik, Oct 8, 2004.

  1. kartik

    kartik Registered

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    Hello,

    I am taking regular backups using the backup feature in WHM.

    But when I try to restore any of those back ups I get the following error message:

    ========================================
    Extracting tarball...................
    Done
    Extracting Domain....Done
    Sorry, the copy failed. Unable to find the cpanel user file
    =======================================

    What is the cpanel user file? Why does this error come?

    -regards

    Kartik
     
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