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Error while trying to access the visitors section in cPanel

Discussion in 'General Discussion' started by arunjathu, Nov 21, 2017.

  1. arunjathu

    arunjathu Registered

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    what is this error, it seems to be different. Please help me
    [2017-11-21 14:15:01 +0100] die [Internal Death while parsing ./frontend/paper_lantern/stats/lastvisit.html.tt 332109] Template::Exception:
    [TYPE]=[undef]
    [INFO]=[Invalid locale code or name: no
    ]
    [TEXT]=[

    ]
    at cpanel.pl line 1046, <DATA> line 1.
    cpanel::cpanel::cptt_exectag("/usr/local/cpanel/base/frontend/paper_lantern/stats/lastvisit"..., 1) called at cpanel.pl line 4632
    cpanel::cpanel::run_standard_mode() called at cpanel.pl line 860
    cpanel::cpanel::script("cpanel::cpanel", "./frontend/paper_lantern/stats/lastvisit.html.tt") called at cpanel.pl line 275
     
  2. arunjathu

    arunjathu Registered

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    Hello,

    Can you please help me regarding this error while trying to access the visitors section for a domain in cPanel

    [2017-11-21 14:15:01 +0100] die [Internal Death while parsing ./frontend/paper_lantern/stats/lastvisit.html.tt 332109] Template::Exception:
    [TYPE]=[undef]
    [INFO]=[Invalid locale code or name: no
    ]
    [TEXT]=[

    ]
    at cpanel.pl line 1046, <DATA> line 1.
    cpanel::cpanel::cptt_exectag("/usr/local/cpanel/base/frontend/paper_lantern/stats/lastvisit"..., 1) called at cpanel.pl line 4632
    cpanel::cpanel::run_standard_mode() called at cpanel.pl line 860
    cpanel::cpanel::script("cpanel::cpanel", "./frontend/paper_lantern/stats/lastvisit.html.tt") called at cpanel.pl line 275
     
  3. arunjathu

    arunjathu Registered

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    Hello

    Can you help me with this error.

    [2017-11-21 14:42:12 +0100] die [Internal Death while parsing ./frontend/paper_lantern/stats/lastvisit.html.tt 418252] Template::Exception:
    [TYPE]=[undef]
    [INFO]=[Invalid locale code or name: no
    ]
    [TEXT]=[

    ]
    at cpanel.pl line 1046, <DATA> line 1.
    cpanel::cpanel::cptt_exectag("/usr/local/cpanel/base/frontend/paper_lantern/stats/lastvisit"..., 1) called at cpanel.pl line 4632
    cpanel::cpanel::run_standard_mode() called at cpanel.pl line 860
    cpanel::cpanel::script("cpanel::cpanel", "./frontend/paper_lantern/stats/lastvisit.html.tt") called at cpanel.pl line 275
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

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    Twitter:
    Hello,

    Can you force a cPanel update to see if the issue persists? EX:

    Code:
    /scripts/upcp --force
    If the issue persists, open a support ticket and we can take a closer look.

    Thank you.
     
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