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SOLVED Error with cl-syncpkgs

Discussion in 'CloudLinux' started by Rafael Moreno, Apr 21, 2017.

  1. Rafael Moreno

    Rafael Moreno Member

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    Hello, after last update to cPanel & WHM 64.0 (build 15) I started to receive an email every 5 minutes with the following:

    Cron <root@asylum> /usr/bin/cl-syncpkgs
    /opt/alt/python27/lib/python2.7/site-packages/lvectllib.py:1820: UnicodeWarning: Unicode equal comparison failed to convert both arguments to Unicode - interpreting them as being unequal
    if package == package_name_in_key:

    I did some research but not found nothing related to this, also checked in cloudlinux forums without luck.

    If any can help me or have an idea in order to face this problem.
    Thanks in advance!
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello Rafael,

    Could you report this issue through the CloudLinux HelpDesk so they can take a closer look? You can find their support page at:

    CloudLinux - Main | New template

    Thank you.
     
  3. Rafael Moreno

    Rafael Moreno Member

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    Thank you @cPanelMichael the problem has been solved.

    If any have this problem just need to check /var/cpanel/packages directory and look for symbols, points or spaces in the package names. Just need to rename it, removing/replacing the characters.

    I also contacted to Cloudlinux support under request number #10375 they replied to me: We will fix this problem in the future, but now the problem often appears due to usage of unexpected symbols.
     
    cPanelMichael likes this.
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