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Error with cpanel_dovecot_solr_maintenance cron

Discussion in 'E-mail Discussions' started by Misiek, Jul 26, 2017.

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  1. Misiek

    Misiek Well-Known Member

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    Dear Support,
    Since two days I get this error:

    Code:
    Cpanel::Exception::HTTP::Server/(XID eda7tz) The response to the <abbr title="Hypertext Transfer Protocol">HTTP</abbr> “GET” request from “http://JKAjTgu451NswCG9:__HIDDEN__@127.0.0.1:8984/solr/dovecot/update?optimize=true” indicated an error (500, Server Error): <html>
    <head>
    <meta http-equiv=…
     at /usr/local/cpanel/Cpanel/Exception/CORE.pm line 330.
       Cpanel::Exception::create("HTTP::Server", HASH(0x11cfba0)) called at /usr/local/cpanel/Cpanel/Exception.pm line 46
       Cpanel::Exception::__ANON__(__CPANEL_HIDDEN__, HASH(0x11cfba0)) called at /usr/local/cpanel/Cpanel/HTTP/Client.pm line 118
       Cpanel::HTTP::Client::request(Cpanel::HTTP::Client=HASH(0xc49980), "GET", "http://JKAjTgu451NswCG9:__CPANEL_URLPW_HIDDEN__\@127.0.0.1:8984/solr/"..., HASH(0xb9d550)) called at (eval 5) line 6
       HTTP::Tiny::get(Cpanel::HTTP::Client=HASH(0xc49980), "http://JKAjTgu451NswCG9:__CPANEL_URLPW_HIDDEN__\@127.0.0.1:8984/solr/"...) called at /usr/local/cpanel/3rdparty/scripts/cpanel_dovecot_solr_maintenance line 54
       scripts::cpanel_dovecot_solr_maintenance::run("scripts::cpanel_dovecot_solr_maintenance") called at /usr/local/cpanel/3rdparty/scripts/cpanel_dovecot_solr_maintenance line 38
    
    System is up to date.

    [/etc/yum.repos.d]# rpm -qa|grep cpanel-dov
    cpanel-dovecot-solr-6.4.0-49.1.noarch
    WHM 64 build 36
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Could you open a support ticket using the link in my signature so we can take a closer look at the affected system?

    Thank you.
     
  3. DjordjeB

    DjordjeB Active Member

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    Any new info? I have the same problem?
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Could you verify the specific error message you see when receiving the notification? Also, please post the output from the following commands:

    Code:
    cat /etc/redhat-release
    uname -r
    cat /usr/local/cpanel/version
    rpm -qa|grep openjdk
    Additionally, does the issue continue after manually restarting the service with the "/scripts/restartsrv_base cpanel-dovecot-solr" command?

    Thank you.
     
  5. Misiek

    Misiek Well-Known Member

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    I created support request ticket
    Your Support Request ID is: 8757057
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    To update, a resolution stemming from internal case CPANEL-14158 is included with cPanel version 66 and helps to address an issue where the cpanel-dovecot-solr service wasn't properly started after Java RPM updates:

    Fixed case CPANEL-14158: Allow plugins to have ServiceManager modules; restart outdated services.

    Thank you.
     
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