Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

errors after upgrade

Discussion in 'General Discussion' started by fxs, Jul 3, 2014.

  1. fxs

    fxs Active Member

    Joined:
    Mar 5, 2014
    Messages:
    41
    Likes Received:
    0
    Trophy Points:
    6
    cPanel Access Level:
    Root Administrator
    Before upgrade NO modification was made on this server (perhaps at least 2 months)
    we upgrade a deicated server to WHM 11.44.0 (build 19) and Apache v3.24.22
    each website have their own ip fo
    after this upgrade 2 websites were down (2 last lines of account information)
    we can reach them by their own ip
    dns error?
    how to solve?
    thkx
     
    #1 fxs, Jul 3, 2014
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,161
    Likes Received:
    370
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    It may be helpful to post at least some part of the errors you're seeing.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 Infopro, Jul 3, 2014
  3. fxs

    fxs Active Member

    Joined:
    Mar 5, 2014
    Messages:
    41
    Likes Received:
    0
    Trophy Points:
    6
    cPanel Access Level:
    Root Administrator


    <<>> DiG 9.8.4-rpz2+rl005.12-P1 <<>> domain.com
    ;; global options: +cmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 11331
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0

    ;; QUESTION SECTION:
    ;domain.com. IN A

    ;; Query time: 475 msec
    ;; SERVER: 10.1.38.2#53(10.1.38.2)
    ;; WHEN: Thu Jul 3 10:55:30 2014
    ;; MSG SIZE rcvd: 33
     
    #3 fxs, Jul 3, 2014
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,161
    Likes Received:
    370
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    This page shows a little bit more detail:
    intodns.com/domain.com
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 Infopro, Jul 3, 2014
  5. fxs

    fxs Active Member

    Joined:
    Mar 5, 2014
    Messages:
    41
    Likes Received:
    0
    Trophy Points:
    6
    cPanel Access Level:
    Root Administrator
    It looks right in WHM
    It was right before, it looks right after the update
    some files are messed up somewhere.
    how to rebuild?
     
    #5 fxs, Jul 3, 2014
  6. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,161
    Likes Received:
    370
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    You might check at your Domain Registrar to make sure things are set there, proper.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #6 Infopro, Jul 3, 2014
  7. fxs

    fxs Active Member

    Joined:
    Mar 5, 2014
    Messages:
    41
    Likes Received:
    0
    Trophy Points:
    6
    cPanel Access Level:
    Root Administrator
    I already checked .....
     
    #7 fxs, Jul 3, 2014
  8. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,161
    Likes Received:
    370
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Please feel free to open a ticket to cPanel Technical Support. I'm sure they can assist you in locating the issue.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #8 Infopro, Jul 3, 2014
  9. fxs

    fxs Active Member

    Joined:
    Mar 5, 2014
    Messages:
    41
    Likes Received:
    0
    Trophy Points:
    6
    cPanel Access Level:
    Root Administrator
    Can't wait
    Nobody knows how to rebulid the cpanel files with dns?
     
    #9 fxs, Jul 3, 2014
  10. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,161
    Likes Received:
    370
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    You stated:
    There is generally no wait time on getting responses to tickets with cPanel. You started this thread almost 8 hours ago.

    cPanel Technical Support would have responded to your ticket much quicker.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #10 Infopro, Jul 3, 2014
  11. fxs

    fxs Active Member

    Joined:
    Mar 5, 2014
    Messages:
    41
    Likes Received:
    0
    Trophy Points:
    6
    cPanel Access Level:
    Root Administrator
    Ah, ok
    How can I do that?
    I got a dedicated server with ovh....
     
    #11 fxs, Jul 3, 2014
  12. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,161
    Likes Received:
    370
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    From within your WHM, there's a life preserver icon top right corner. Click that to open a menu, select Contact cPanel and follow the prompts from there.

    Good luck with this. When you open that ticket, please post the ticket ID back here so we can be sure and update the thread with the outcome of the issue.

    Thanks!
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #12 Infopro, Jul 3, 2014
  13. fxs

    fxs Active Member

    Joined:
    Mar 5, 2014
    Messages:
    41
    Likes Received:
    0
    Trophy Points:
    6
    cPanel Access Level:
    Root Administrator
    Thanks a lot.
     
    #13 fxs, Jul 3, 2014
(You must log in or sign up to post here.)
Loading...
Similar Threads - errors upgrade
  1. inteldigital

    Upgrade exits with errors

    inteldigital, May 13, 2018, in forum: General Discussion
    Replies:
    13
    Views:
    155
    cPanelLauren
    May 17, 2018
  2. kspare

    Auto SSL errors after upgrade to 68.0.28

    kspare, Jan 31, 2018, in forum: Security
    Replies:
    1
    Views:
    191
    cPanelMichael
    Jan 31, 2018
  3. ebizindia

    Errors after upgrade to MariaDB 10.2

    ebizindia, Nov 4, 2017, in forum: Database Discussion
    Replies:
    2
    Views:
    481
    cPanelMichael
    Nov 6, 2017
  4. Bdzzld

    Database connection errors after upgrade to EasyApache 4

    Bdzzld, Aug 23, 2016, in forum: EasyApache
    Replies:
    7
    Views:
    2,901
    cPanelMichael
    Sep 6, 2016
  5. sighthosting

    Upgrade EasyApache 4 - Out of memory 500 errors

    sighthosting, Jul 24, 2016, in forum: EasyApache
    Replies:
    14
    Views:
    4,828
    cPanelMichael
    Nov 2, 2016

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice