Errors generated with AutoSSL - autossl_queue_cpanel.json

drinky

Member
Aug 14, 2003
11
1
153
When adding new accounts to the server, AutoSSL is failing to enable and generating the following error. How do I clear the autossl_queue_cpanel.json file? Or is this indicative of greater problem?

Code:
7:42:40 AM WARN (XID fc5xtn) The system failed to load and to parse the file “/var/cpanel/autossl_queue_cpanel.json” because of an error: (XID 93q8en) The system failed to parse the JSON stream data “-�L������x�#C�QVN������_��`�R>�<'Ƽ��r��aCƀE�qg��**��l� �8؏1��a��c����������jr"�����:`A�+��S�ГQD����Ĺ6�1��2    �&�j� ��n+�r�R|�ӡ�B.�egB�b }Qj~A9��P��"�>�}�/바7���k�B�K�;�UՄ�&�k�V��l�ooݿ�j�����V����UF���ۺ�ƸU�Q��A����Ĺ8� +�lJ��׬V��L�#�iQE�T9�3=��T�Wgy�c� �uo�� C'�QQ���+�(�����k{�Q�=�w"xNx-lNS�w&Pb���d��$����$�4Ų��3�p "�-РV�L������ة��'�l�nvNa{�~�隳dG��D��U�N�rAԐ5{F/JZД�ԅ�R�C)e%H����r{WA�:W��B�R��"3T�ס����u��$�Ml2�X��=�[email protected]�&.��<ɿ��l����*u�q��kTc%C.J_�y�wcxJ�T���޳��K����T)+{5! ��r�!�ςAo �{2Ƕ���N���v�l�g[D�>y�t���(K|�L3��qA| �U�͚��+eLɨt~'�i��_n�E9ƸM��2ชsq|���Wp�Ji�Crw�7�("^��`�)����zJ���;�������a��z)�+5��}Ɵ|�&z��}W$Z[`�L3�3��vt�V^�OC�x1�h���l�!t�3�U��R�le�T��惹k8b?>��\_�-fG�Q�U�    ��L�> a�[G �<    �3m��1+�� AŪb�/d��УR������r�������ӗ�OfM �fZC&ozo�˗�ֺ�7䳻WJ��g�Ə�I�V�J�0g�Y5��*#z�o�k�g��k_��U5�Ġ���R|[email protected]��b��`D���݌Q�{�F�����$.l��P����T��m������?��n�����>J��1�Q�8̩�” for the caller “(eval)” because of an error: malformed number (no digits after initial minus), at character offset 1 (before "\x{b0}\x{6}L\x{99}\x{d8}...") at /usr/local/cpanel/Cpanel/JSON.pm line 122.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,218
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Hello,

The error message suggests possible corruption of the /var/cpanel/autossl_queue_cpanel.json file on this system. Feel free to open a support ticket using the link in my signature so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome.

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,218
463
Hello,

To update, it looks like moving the corrupt /var/cpanel/autossl_queue_cpanel.json file out of the way and then initiating the AutoSSL queue run regenerated the file.

Thank you.
 
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