4u123

Well-Known Member
PartnerNOC
Jan 2, 2006
939
22
168
When a customer logs in they get a load of unable to process this directive errors.

Clicking on the error shows this...


Unable to understand response from admin bin: apache sent: LISTSUBDOMAINS 0 received:[]: Illegal seek at /usr/local/cpanel/Cpanel/AdminBin.pm line 140.
Cpanel::AdminBin::adminfetch('apache', '/usr/local/apache/conf/httpd.conf', 'LISTSUBDOMAINS', 'storable', 0) called at /usr/local/cpanel/Cpanel/DomainLookup.pm line 37
Cpanel::DomainLookup::listsubdomains() called at /usr/local/cpanel/Cpanel/Park.pm line 121
Cpanel::Park::_countaddons() called at (eval 90) line 1
eval '$rSTATS->{$key}{$item} = Cpanel::Park::_countaddons();' called at /usr/local/cpanel/Cpanel/StatsBar.pm line 243
Cpanel::StatsBar::api2_stat('infinitylang', 'true', 'rowcounter', 'mainstats', 'display', 'emailac_counts|subdomains|parkeddomains|addondomains|ftpaccounts...') called at (eval 84) line 1
eval '$dataref = [Cpanel::StatsBar::api2_stat(%CFG)];' called at cpanel.pl line 4562
main::api2_exec('StatsBar', 'stat', 'HASH(0x95365fc)', 'HASH(0x8fb6b7c)') called at cpanel.pl line 1188
main::cpexectag('<?cp StatsBar::stat([tr class="row-%"][td width="40\{percent}"][...') called at cpanel.pl line 4361
main::dotag(undef) called at cpanel.pl line 4250
main::cpanel_parseblock('SCALAR(0x952b5bc)') called at cpanel.pl line 4204
main::cpanel_parse('GLOB(0x91f0654)') called at cpanel.pl line 2488
main::doinclude('/usr/local/cpanel/base/frontend/x3/branding//index.html') called at /usr/local/cpanel/Cpanel/Branding.pm line 76
Cpanel::Branding::Branding_include('index.html') called at (eval 7) line 1
eval 'Cpanel::Branding::Branding_include(@{$argref});' called at cpanel.pl line 1336
main::exectag('<cpanel Branding="include(index.html)">') called at cpanel.pl line 4361
main::dotag(undef) called at cpanel.pl line 4250
main::cpanel_parseblock('SCALAR(0x8f6b30c)') called at cpanel.pl line 4204
main::cpanel_parse('GLOB(0x9189024)') called at cpanel.pl line 1027



Any ideas ?
 

4u123

Well-Known Member
PartnerNOC
Jan 2, 2006
939
22
168
It cant display the parked, sub or addon domains. Thats the issue.

This has happened since I setup a new server and copied some domains over to it. None of the sub/addon or parked domains worked on any accounts. Its a complete mess.

I did a standard centos server install like I normally do, installed cpanel and configured it to our exact documented config as I have done for every one of our 32 servers. There were no problems at all. Then I did a multiple account transfer from the old server to the new one. I thought everything was fine until customers started complaining that their addon domains were no longer there and their redirects on parked domains were not working etc etc etc.

Could someone possibly remind me apart from /var/cpanel/users/file and the DNS - what other files I need to clear out to get rid of their sub/addon/parked domain information so I can manually redo these ?
 

4u123

Well-Known Member
PartnerNOC
Jan 2, 2006
939
22
168
Currently if I try to add an addon back in I get this error...

Unable to understand response from admin bin: apache sent: LISTMULTIPARKED 0 received:[]: Illegal seek
 

cPanelKenneth

cPanel Development
Staff member
Apr 7, 2006
4,607
79
458
cPanel Access Level
Root Administrator
Which version of cPanel are you using?

httpd.conf and the cpuser file (/var/cpanel/users/user_name) are the usual holders of domain information, along with the zone files. However, there are a number of files in /etc that calos contain the info. grepping that information in /etc will likely be your fastest way of locating the specific files

Code:
grep -R addon.domain /etc/*