I am using the new backup system in WHM.
The backup to the local disk works well, the problem is it seems to be timing out (or something like that) when transferring the files over FTP. I see lots of the following errors in the cpbackup_transporter.log
I am getting a full set of FTP's files but a LOT of them are far smaller than expected and when I try and extract them they are only half (or less) there.
Like I said, the local copy (before FTP) is complete, as expected, but for some reason the FTP'd version is cut off.
Jim
P.S. I logged this as a support ticked this morning - #4113617
The backup to the local disk works well, the problem is it seems to be timing out (or something like that) when transferring the files over FTP. I see lots of the following errors in the cpbackup_transporter.log
Code:
[2013-05-15 11:37:18 +0100] die [cpbackup_transporter] Can't locate object method "message" via package "time out reached
" (perhaps you forgot to load "time out reached
"?) at /usr/local/cpanel/Cpanel/Backup/Queue.pm line 217.
at /usr/local/cpanel/Cpanel/LoggerAdapter.pm line 31
eval {...} called at /usr/local/cpanel/Cpanel/LoggerAdapter.pm line 31
Cpanel::LoggerAdapter::throw(Cpanel::LoggerAdapter=HASH(0x14e69670), 'Can\'t locate object method "message" via package "time out reached\x0A" (perhaps
you forgot to load "time out reached\x0A"?) at /usr/local/cpanel/Cpanel/Backup/Queue.pm line 217.\x0A') called at
/usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/cPanel/StateFile.pm line 439
cPanel::StateFile::throw(cPanel::StateFile=HASH(0x14e50fe0), 'Can\'t locate object method "message" via package "time out reached\x0A" (perhaps you forgot
to load "time out reached\x0A"?) at /usr/local/cpanel/Cpanel/Backup/Queue.pm line 217.\x0A') called at
/usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/cPanel/TaskQueue.pm line 286
cPanel::TaskQueue::throw(cPanel::TaskQueue=HASH(0x1549bfd8), 'Can\'t locate object method "message" via package "time out reached\x0A" (perhaps you
forgot to load "time out reached\x0A"?) at /usr/local/cpanel/Cpanel/Backup/Queue.pm line 217.\x0A') called at
/usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/cPanel/TaskQueue.pm line 601
cPanel::TaskQueue::process_next_task(cPanel::TaskQueue=HASH(0x1549bfd8)) called at /usr/local/cpanel/bin/cpbackup_transporter line 83
eval {...} called at /usr/local/cpanel/bin/cpbackup_transporter line 81
[2013-05-15 11:37:18 +0100] warn [cpbackup_transporter] Exception detected: Can't locate object method "message" via package "time out reached
" (perhaps you forgot to load "time out reached
"?) at /usr/local/cpanel/Cpanel/Backup/Queue.pm line 217.
at /usr/local/cpanel/Cpanel/LoggerAdapter.pm line 26
Cpanel::LoggerAdapter::warn(Cpanel::LoggerAdapter=HASH(0x14e69670), 'Exception detected: Can\'t locate object method "message" via package "time out
reached\x0A" (perhaps you forgot to load "time out reached\x0A"?) at /usr/local/cpanel/Cpanel/Backup/Queue.pm line 217.\x0A') called at
/usr/local/cpanel/bin/cpbackup_transporter line 88Like I said, the local copy (before FTP) is complete, as expected, but for some reason the FTP'd version is cut off.
Jim
P.S. I logged this as a support ticked this morning - #4113617
