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Errors when addon or park domains with Cpanel 11

Discussion in 'General Discussion' started by catding, Jan 29, 2008.

  1. catding

    catding Registered

    Jan 29, 2008
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    Dear friend

    I have applyed a hosting package.
    and I have a permission to add 2 addon domains

    but when I add my existing domain in the cpanel without change NS records to their server,
    errors always happens under Cpanel 11. but it was not happen in Cpanel 10

    the error is :
    Addon Domain Additions
    There was a problem creating the addondomain. Show Details

    Error from park wrapper: Using nameservers with the following IPs:,, Sorry, the domain is already pointed to an IP address that does not appear to use DNS servers associated with this server. Please transfer the domain to this servers nameservers or have your administrator add one of its nameservers to /etc/ips.remotedns and make the proper A entries on that remote nameserver.

    but the NS record change would make my existing submains work down.
    so , I wounder is there any solutions to add my addon domains without the NS change.

  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

    Nov 29, 2006
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    Houston, TX
    cPanel Access Level:
    Root Administrator
    I would recommend you contact your hosting provider regarding this issue as this is a setting they can change. If you don't know who your hosting provider is (cPanel is not a hosting provider), this website may help:

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