Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Errors when /scripts/unsuspendacct

Discussion in 'General Discussion' started by netlook, Nov 22, 2006.

  1. netlook

    netlook Well-Known Member
    PartnerNOC

    Joined:
    Mar 25, 2004
    Messages:
    335
    Likes Received:
    0
    Trophy Points:
    166
    Hi,

    When I unsuspendacct via ssh: /scripts/unsuspendacct [account-name] I get following erros:

    Code:
    /scripts/unsuspendacct username
    Changing shell for username.
    Shell not changed.
    Unlocking password for user username.
    passwd: Success.
    Unsuspending email account logins for userdomainname.com .... Done
    Unable to read encrypted password file /etc/shadow: Permission denied at /usr/local/cpanel/bin/ftpupdate line 47.
    Unable to write /etc/exim/authtab: Permission denied at /usr/local/cpanel/bin/updateauthtab line 23.
    usernames's account is now active
    Notification => root@mail.com via EMAIL [level => 3]
    Updating ftp passwords for username
    Ftp password files updated.
    Ftp vhost passwords synced
    username's account is now active
    Notification => root@mail.com via EMAIL [level => 3]
    I mean those are errors:

    Code:
    Unable to read encrypted password file /etc/shadow: Permission denied at /usr/local/cpanel/bin/ftpupdate line 47.
    Unable to write /etc/exim/authtab: Permission denied at /usr/local/cpanel/bin/updateauthtab line 23.
    I'm running WHM 10.8.0 cPanel 10.9.0-C70
     
  2. cPanelKenneth

    cPanelKenneth cPanel Development
    Staff Member

    Joined:
    Apr 7, 2006
    Messages:
    4,563
    Likes Received:
    42
    Trophy Points:
    308
    cPanel Access Level:
    Root Administrator
    Are you performing it as root?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. netlook

    netlook Well-Known Member
    PartnerNOC

    Joined:
    Mar 25, 2004
    Messages:
    335
    Likes Received:
    0
    Trophy Points:
    166
    Sure, I get also 2 email notifications of unsuspending.
     
  4. AlexAT

    AlexAT Well-Known Member
    PartnerNOC

    Joined:
    May 23, 2003
    Messages:
    203
    Likes Received:
    0
    Trophy Points:
    166
    Location:
    Ukraine
    cPanel Access Level:
    Root Administrator
    I also got this error on at least 2 servers with latest RELEASE and different configurations.
    Seems bug.

    addition: also my customers complain that they often recieve error during unparking domains - "Unable to find out which user owns the parked domain <DOMAIN>". seems related issue.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  5. HostingZero.com

    HostingZero.com Active Member

    Joined:
    Jun 23, 2005
    Messages:
    28
    Likes Received:
    0
    Trophy Points:
    151
    I get this too on 2 servers. Any idea what's going on?

    /scripts/unsuspendacct user
    Changing shell for user.
    Shell changed.
    Unlocking password for user user.
    passwd: Success.
    Unsuspending email account logins for domain.com .... Done
    Unable to read encrypted password file /etc/shadow: Permission denied at /usr/local/cpanel/bin/ftpupdate line 47.
    Unable to write /etc/exim/authtab: Permission denied at /usr/local/cpanel/bin/updateauthtab line 23.
    user's account is now active
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice