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Errors when /scripts/unsuspendacct

Discussion in 'General Discussion' started by netlook, Nov 22, 2006.

  1. netlook

    netlook Well-Known Member
    PartnerNOC

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    Hi,

    When I unsuspendacct via ssh: /scripts/unsuspendacct [account-name] I get following erros:

    Code:
    /scripts/unsuspendacct username
    Changing shell for username.
    Shell not changed.
    Unlocking password for user username.
    passwd: Success.
    Unsuspending email account logins for userdomainname.com .... Done
    Unable to read encrypted password file /etc/shadow: Permission denied at /usr/local/cpanel/bin/ftpupdate line 47.
    Unable to write /etc/exim/authtab: Permission denied at /usr/local/cpanel/bin/updateauthtab line 23.
    usernames's account is now active
    Notification => root@mail.com via EMAIL [level => 3]
    Updating ftp passwords for username
    Ftp password files updated.
    Ftp vhost passwords synced
    username's account is now active
    Notification => root@mail.com via EMAIL [level => 3]
    I mean those are errors:

    Code:
    Unable to read encrypted password file /etc/shadow: Permission denied at /usr/local/cpanel/bin/ftpupdate line 47.
    Unable to write /etc/exim/authtab: Permission denied at /usr/local/cpanel/bin/updateauthtab line 23.
    I'm running WHM 10.8.0 cPanel 10.9.0-C70
     
  2. cPanelKenneth

    cPanelKenneth cPanel Development
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    Are you performing it as root?
     
  3. netlook

    netlook Well-Known Member
    PartnerNOC

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    Sure, I get also 2 email notifications of unsuspending.
     
  4. AlexAT

    AlexAT Well-Known Member
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    I also got this error on at least 2 servers with latest RELEASE and different configurations.
    Seems bug.

    addition: also my customers complain that they often recieve error during unparking domains - "Unable to find out which user owns the parked domain <DOMAIN>". seems related issue.
     
  5. HostingZero.com

    HostingZero.com Active Member

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    I get this too on 2 servers. Any idea what's going on?

    /scripts/unsuspendacct user
    Changing shell for user.
    Shell changed.
    Unlocking password for user user.
    passwd: Success.
    Unsuspending email account logins for domain.com .... Done
    Unable to read encrypted password file /etc/shadow: Permission denied at /usr/local/cpanel/bin/ftpupdate line 47.
    Unable to write /etc/exim/authtab: Permission denied at /usr/local/cpanel/bin/updateauthtab line 23.
    user's account is now active
     
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