kduvall

Member
Nov 24, 2008
13
0
51
Atlanta, GA
I have a client who keeps having email issues. Every time they notify me I look and see their domain isn't in the /etc/localdomains file.

Now this always fixes their issues but I would like to figure out why their domain keeps disappearing from the localdomains file. I have to re-add it once or twice a week.

Any ideas would be appreciated.
 

rhenderson

Well-Known Member
Apr 21, 2005
778
2
168
Oklahoma
cPanel Access Level
Root Administrator
Here is a couple of things to check.

Have you tried to WHM >> Main >> DNS Functions >> Edit DNS Zone once you open the domain in question tick the box Always accept mail locally even if the primary mx does not point to this server.

And in WHM >> Main >> Server Configuration >> Tweak Settings do you have Automatically setup /etc/localdomains, /etc/remotedomains, /etc/secondarymx based on where the mx entry is pointed?
 

kduvall

Member
Nov 24, 2008
13
0
51
Atlanta, GA
Have you tried to WHM >> Main >> DNS Functions >> Edit DNS Zone once you open the domain in question tick the box Always accept mail locally even if the primary mx does not point to this server.
That wasn't set for that domain, but it is now. Should this be set for every domain?

And in WHM >> Main >> Server Configuration >> Tweak Settings do you have Automatically setup /etc/localdomains, /etc/remotedomains, /etc/secondarymx based on where the mx entry is pointed?
Yes, this was checked.

Thanks for your help. I've been working with WHM for a few years now, but this is the first time I've had root and have been responsible for about everything on the server.