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everything in cpanel was deleted anything to do to get files back?

Discussion in 'General Discussion' started by John Bergundy, Aug 11, 2015.

  1. John Bergundy

    John Bergundy Registered

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    as the title states, I looked into my cpanel and everything was deleted except my hosys default files(arvixe), but I used drupal and noticed that my memory usage was used my my_drup600 SQL any way to restore it? and no I do not have nay backup files
     
    #1 John Bergundy, Aug 11, 2015
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello :)

    Your access level shows as "Website Owner", indicating you do not have root access to this server. Thus, the best course of action is to contact your web hosting provider to see if they have any backups of your accounts available.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 cPanelMichael, Aug 12, 2015
  3. Alex - Arvixe

    Alex - Arvixe Registered

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    Hello John,

    I'd be more than happy to look into the issue you have described and get this sorted for you. Can you please provide me with your billing username or ticket ID?
     
    #3 Alex - Arvixe, Aug 12, 2015
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