everything in cpanel was deleted anything to do to get files back?

John Bergundy

Registered
Aug 11, 2015
1
0
1
Las Cruces, NM
cPanel Access Level
Website Owner
as the title states, I looked into my cpanel and everything was deleted except my hosys default files(arvixe), but I used drupal and noticed that my memory usage was used my my_drup600 SQL any way to restore it? and no I do not have nay backup files
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,218
463
Hello :)

Your access level shows as "Website Owner", indicating you do not have root access to this server. Thus, the best course of action is to contact your web hosting provider to see if they have any backups of your accounts available.

Thank you.
 

Alex - Arvixe

Registered
Feb 27, 2013
1
0
1
cPanel Access Level
Root Administrator
Hello John,

I'd be more than happy to look into the issue you have described and get this sorted for you. Can you please provide me with your billing username or ticket ID?