1. 

   John Bergundy Registered

   Joined:

   Aug 11, 2015

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   Location:

   Las Cruces, NM

   cPanel Access Level:

   Website Owner

   as the title states, I looked into my cpanel and everything was deleted except my hosys default files(arvixe), but I used drupal and noticed that my memory usage was used my my_drup600 SQL any way to restore it? and no I do not have nay backup files

    

   #1 John Bergundy, Aug 11, 2015
2. 

   cPanelMichael Forums Analyst

   Staff Member

   Joined:

   Apr 11, 2011

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   Root Administrator

   Hello
   
   Your access level shows as "Website Owner", indicating you do not have root access to this server. Thus, the best course of action is to contact your web hosting provider to see if they have any backups of your accounts available.
   
   Thank you.

    

   #2 cPanelMichael, Aug 12, 2015
3. 

   Alex - Arvixe Registered

   Joined:

   Feb 27, 2013

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   Root Administrator

   Hello John,
   
   I'd be more than happy to look into the issue you have described and get this sorted for you. Can you please provide me with your billing username or ticket ID?

    

   #3 Alex - Arvixe, Aug 12, 2015

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