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Exceeded the maximum allowed subdomains

Discussion in 'General Discussion' started by tuanhuylink, May 25, 2017.

  1. tuanhuylink

    tuanhuylink Registered

    Joined:
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    Reseller Owner
    Hello, I have a weird problem. I created an user from the WHMCS interface to CPANEL, all limits are good, but when I try to create a subdomains, (from WHM) the CPANEL shows
    " There was a problem creating the sub-domain: You have exceeded the maximum allowed subdomains."
    I double checked and the GROUP from the WHMCS had "Max Subdomains" is setted at 10. And I didn't crate any subdomain before so I don't undertand why the error.

    What I'm missing here ?

    regards.
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

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    Hello,

    Could you browse to cPanel and look at the statistics menu on the right section of the UI? Look to see if it shows a limit to the number of subdomains.

    Thank you.
     
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