Excesive process -> cpanellogin

planetjoin

Well-Known Member
Oct 14, 2003
77
5
158
cPanel Access Level
Root Administrator
Hello

I´m having an issue with cpanellogin using a LOT resources.
Apparently only happens once a week (normally at fridays). The server normally is with 0,5 or 1 of load average.
When this process : /usr/local/cpanel/base/show_template.stor appears in the process queue under user : cpanellogin, the load average go to 30, 40 or more.. all services are slow.. and appears hundred of this process. I kill its, and the server back to normal. then, few more times happens the same, i kill all process again, and finally all back to normal during all the next week, and then.. again... only happens ONE day a week.

Sorry for the weird explanation, but all its is weird.

Any clue?
Thanks
Fabian
 

ZenHostingTravis

Well-Known Member
PartnerNOC
May 22, 2020
275
95
28
Australia
cPanel Access Level
Root Administrator
Hi Fabian,

After researching your issue, I see some cPanel customers have issues with the process running too long.

Best to open a support ticket with the cPanel support team for this particular issue.